Deli Supervisor

Top Oil NewTownMountKennedy is looking for a Deli Supervisor to join our store.

Primary Purpose of the Role:

The Deli Supervisor provides the leadership and supervision to all deli staff of the store to ensure that the deli meets and exceeds the targets set.

The Job:

• Managing the day-to-day operations of the store Deli
• Managing controllable costs, sales, customer flow and food standards, all whilst providing an excellent customer experience
• Motivate, coach and mentor your team daily, encouraging consistent performance and development.
• Drive excellence across your team and ensure best practice at all times.
• Working to all company policies and procedures and Health & Safety procedures
• Maintain the stability and reputation of the store deli by complying with legal requirements.
• Maximising store deli promotions
• Ensure your team are fully trained.
• Build and maintain high sales and profits.
• Investigate and respond to customer complaints.
• To complete any ad hoc administration duties as required to ensure the smooth running of the store deli.

Experience and Qualifications

• A minimum of 1-2 years Deli Management experience in the Catering/Hospitality/Quick Service Food industry is required
• HACCP qualifications essential
• Ability to conduct yourself in a professional manner at all times
• Customer focused, innovative, motivating and energetic are key attributes required for this hands on role
• Excellent organisational and team leader skills, self-motivated, enthusiastic, and have a positive attitude towards work
• Candidates must be flexible in their availability in relation to working hours

Personal Characteristics, Knowledge & Skills

· People Management experience is essential

· Develop and maintain a good team spirit with all deli staff

• Excellent customer service skills and a professional demeanour
• Excellent time management skills
• Ability to follow Health and Safety regulations
• Excellent interpersonal skills, ability to work harmoniously with people at all levels within the organisation
• Ability to plan and prioritise