Retail Sales and Deli Assistant

Top Oil Ballyvolane, Co Cork is looking for a PARTTIME Retail Sales & Deli Assistant

You’ll be involved in everything from checking off deliveries, to dealing with customer queries and ensuring that the deli is always fully stocked and appetising to customers. It’s a really fast-paced environment, and everyone understands exactly what needs to happen to make their store a success. The job involves interacting with our customers and providing amazing customer service experience at all times.

Your day to day duties:

Deli:

• Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations and responding to requests.
• Preparing special orders
• Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
• Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
• Following all food safety and sanitation procedures established by the company and other regulatory agencies.
• Cooperating with others to ensure customer satisfaction.
• Confirming that all displays, products, and services comply with company standards.

Shop:

• Serving customers at the till
• Keeping the shop clean and presentable
• Stocking, tidying and cleaning shelves
• Cash handling and safe custody of collecting cash
• Answer and follow up on all customer enquiries at the cash desk
• Adherence to the Cashier Policies and Procedures at all times.

Knowledge, Skills & Experience:

• Previous customer service experience
• Initiative and a good work ethic
• Previous experience of working in a deli would be very advantageous but not fully essential as full training will be provided.
• Good at multi-tasking
• The role will involve early morning, evening and weekend work so flexibility is a must
• A positive attitude and a smile for all our customers, and the right attitude to work is key for any potential employee

Top Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants