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Job Title Retail Development Manager
Location Thurles
Job Type full-time
Date Posted December 04 2019

Top Oil have a vacancy for a Retail Development Manager - South East. This role is based from our Thurles depot and will have responsibility for our retail sites in the South East. If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Reporting To:  Head of Retail – Top Oil

Main Purpose of Job:  To support and maintain the growth and development Top Oil’s Retail CoCo and CoDo business in your region, in line with Company policy and growth targets.

Main Duties & Responsibilities:

Sales

Maintain and grow Retail and Network Fuel Card (NFC) business with existing customers in accordance with company budgets and targets by

  • Targeting new business in the above sales channels as directed by the National Retail Manager
  • Investigating the potential for new NFC and Retcom locations within your region
  • Working with the National Sales Development Manager and local Sales Reps in your region to generate new Retail and Retcom sites
  • Keeping up to date with competitors to ensure that we are competitive in the marketplace
  • Generally carry out the sales function as directed by the National Retail Manager.

Business to Business Management

  • To establish a portfolio of retail customers to: -
  • Nurture a supply relationship in a professional and courteous manner
  • To effectively manage the pricing on a weekly basis
  • To work with the retailers to develop their relationship with Top Oil and sales as much as is possible
  • To negotiate new price and credit terms with the customers as required

Customer Service

  • Maintain a professional approach in all communications with customers, ensuring that all queries are dealt with in an effective and efficient manner
  • Treat customers as business partners promoting a culture of customer service, carried out on a win/win basis
  • Participate and help to ensure a good team spirit is created within and across the entire organisation

General Management/Credit Control

Keep the level of commercial debtors as low as possible by:

  • Work closely with the Regional Credit Control Manager to ensure that credit policies are strictly applied in a customer friendly manner
  • Contacting customers by phone/ or in person on a regular basis to ensure customers remain within terms and where relevant collect outstanding amounts.
  • Discussing any concerns on customer accounts with the Depot

Manager/Regional Manager and Regional Credit Manager

  • Ensure the Depot Manager / Regional Manager is kept up to date with market information and trends.

Costs

  • Be very conscious to maximise the returns for the Company
  • Maintain budgetary control at the commitment stage and ensure all expenditure is within the parameters of agreed budgets and strategy
  • Work closely with the National Retail Manager to maintain control of the rebates within your region.
  • Work within the rebate guidelines/parameters as agreed with the National Retail Manager
  • Being aware that the entire competitive strategy is based on our ability to offer competitive prices. This strategy can only work if our cost structure is the lowest and our productivity and efficiency is the highest in each area

Relationship with other Jobs:

  • Develop a very good team spirit with all internal personnel and Depot staff
  • Work in association with the Regional Credit Control Manager
  • Work with National Retail Manager and local staff to ensure the smooth running of the Retail business
  • Operate, at all times, in a customer friendly and supportive way with colleagues and all internal customers
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Kildare
Job Type full-time
Date Posted December 04 2019

Top Oil has a vacancy for a Permanent Oil Tanker Driver. The position is based in Top Oil Kildare, Monasterevin Road, Kildare Town, R51 T220, Co. Kildare. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:               Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver- Fixed Term Contract
Location Galway
Job Type full-time
Date Posted November 15 2019

Top Oil has a vacancy for a Permanent Oil Tanker Driver. This role will cover East Galway/Galway area. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:               Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Depot Manager – Carlow and Kildare
Location Kildare
Job Type full-time
Date Posted November 13 2019

Top Oil has a vacancy for a Depot Manager, responsible for our depots in Carlow and Kildare.  The position is based in our Kildare Depot, located at Monasterevin Road, Kildare Town, R51 T220, Co. Kildare. If you have great people management skills, are flexible and willing to go the extra mile while effectively managing your team in a fast paced customer focused environment and are looking for an opportunity to further your career, please apply!

Title:                                   Depot Manager

Reporting to:                   Regional Sales Manager – South East

Primary Purpose of the Role:  To manage the day to day depot activities to achieve greater efficiencies for the business and improved productivity within the team while achieving the budgeted volume & contribution. The role is suited to someone flexible, willing to go the extra mile while effectively managing the team in a fast paced customer focused environment.

Key Responsibilities

People Management:

  • Management of the depot team drivers, administrators and customer service representatives) including, recruitment, training and performance management.

 Administration, Processing & Account Management

  • Managing the office team to ensure month-end close off is completed on time to include bank reconciliations, stock management and account reconciliations
  • Responsible for achievement of a minimum of 90% pass grade on all process audits

 Trucks & Drivers

  • Responsible for ensuring that all plant and trucks are in safe working order through implementation of  preventative maintenance schedules
  • Achieve operational excellence and maximise synergies across the region through ongoing review of routing schedules and sensible management of staff working hours

Stocks

  • Manage all stock levels in the depots ensuring all procedures are followed

 Finance & Costs

  • Manage all costs within the business to keep within budget and contribute towards achievement of monthly depot P&L’s for all sales, margins and overheads
  • Ensuring all invoices/PO’s are coded correctly and input into JDE

 Safety & Security

  • Responsible for ensuring that staff can work in a safe and secure environment and that all business is conducted in a safe manner
  • Responsible for ensuring that all operational and H&S policies and procedures are followed

Debtors

  • Overall management of domestic ledger
  • Leading the team to encourage domestic customers to pay by credit card/COD

 Other

  • To complete ad hoc administration duties as required to ensure the smooth running of the depot

 Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 Competencies & Requirements

  • People Management experience is essential
  • Develop and maintain a good team spirit with all depot staff and encourage co-operation with other depots and departments
  • Operate at all times, in a customer friendly and supportive way with all internal customers
  • “Can do” attitude
  • Excellent Excel skills

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Health & Safety Officer
Location EastPoint Business Park
Job Type full-time
Date Posted November 12 2019

Top Oil has a vacancy for a HSE Officer. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  If you have strong organisational skills, great communication skills and are looking for an opportunity to further your career within a Health & Safety function, please apply!

Title:                                HSE Officer

Reporting to:               HSE Manager

Primary Purpose of the Role:  The HSE Officer will provide support to the HSE Manager with the workload associated with existing requirements, in addition to the requirements associated with organisational changes, legislative changes and new business requirements.  

 Main Duties/ Responsibilities

  • Producing risk assessments
  • Assisting with accident, incident, near miss investigations and follow up
  • Identifying training requirements
  • Delivering site safety inductions and other HSE training courses
  • Assisting with HSE communications and consultation e.g. HSE committee meetings
  • Carrying out safety inspections
  • Promoting HSE campaigns
  • Assisting with the requirements of new or revised regulations
  • Assisting staff and managers with queries
  • Developing the sites environmental management system
  • Project work as and when required

Competencies & Requirements

Essential

  • Degree in Health and Safety Management
  • 1-2 years’ work experience in a health and safety role
  • IT skills in Excel, Word, Outlook
  • Strong communication both written and verbally
  • Full clean Driving Licence (travel between sites required from time to time)

Desirable

  • Member of IOSH
  • Experience working in a highly regulated environment
  • Manual handling instructor training
  • “Train the Trainer” training
  • Experience with ISO management systems
  • Experience with construction projects

 Person Specification:

The ideal candidate will have be a good communicator, problem solver, action orientated, can work on own initiative and as part of a team. Good attention to detail with the ability to prioritise workload. Operate at all times in a customer friendly and supportive way with all internal customers. Develop and maintain a good culture of health and safety across the business.

Personal Characteristics

  • Good attention to detail
  • Demonstrates initiative and responsibility
  • Good interpersonal skills
  • Good organisational skills
  • Ability to work to tight deadlines
  • Organised with a strong work ethic
  • Enjoys working in a team environment
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative
Location Kildare
Job Type full-time
Date Posted November 20 2019

Top Oil has a vacancy for a Customer Service Representative. The position is based in our Kildare Depot, located at Monasterevin Road, Kildare Town, R51 T220, Co. Kildare. If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Title:                                 Customer Service Representative

Reporting to:                 CSR Team Leader

Primary Purpose of the Role:  To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities will include telesales and customer care, involvement in credit control phone calls and co-ordination with reps and drivers to ensure excellent customer service in all areas of the sale.

The Job:

Customers

  • First point of contact on the phones ensuring all incoming calls are handled in an efficient manner
  • Actively converting price quotation queries into sales
  • Ensuring that all customer queries are dealt with and resolved
  • Maintaining good relations with existing customers

 Database Management

  • Ensuring on line order entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing / customer balances while customers are on the phone

Business Generation

  • Actively targeting lapsed customers on a daily basis
  • Following up on sales calls that aren’t converted first time
  • Up selling to all customers in terms of drop size and products
  • Actively taking part in initiatives to generate prospects
  • Contacting commercial prospects via targeted phone campaigns in order to generate leads to assist the field sales team in increasing market share
  • Increasing new customers by a targeted number per month

Credit

  • Encouraging customers pay by credit card or COD for their domestic delivery
  • Contacting customers by phone on a regular basis to collect outstanding amounts

Account Management

  • Follow up with all new customers within one week to complete customer service audit
  • Regular contact with key accounts to maintain good relations and create loyalty

 Administration

  • Carry out administration in relation to customer transactions including sales order entry, customer payments, credit collection
  • Carry out cash & stock reconciliations and other admin duties on an as required basis

 Other

  • To complete ad hoc administration duties as required ensuring the smooth running of the depot

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

Qualifications and Experience Required

  • Minimum 2 years’ experience in a customer focused role.
  • Proven ability to meet and exceed targets
  • Experience of working in within a telesales environment
  • IT skills – proficient in Microsoft Excel

 Personal Characteristics, Knowledge & Skills

  • Customer Service focused
  • Motivated, proactive and enthusiastic
  • Organisational and time management skills are essential
  • Being courteous, professional and persistent
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative/Forecourt Attendant
Location Roscommon
Job Type full-time
Date Posted November 11 2019

Top Oil has a vacancy for a permanent Customer service representative with specific responsibility for forecourt operations. The position is based in Top Oil Roscommon, Lanesboro Road, F42 P668, Co. Roscommon. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title: Customer Service Representative/Forecourt Attendant

Reporting to: Forecourt Supervisor

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service. To assist in the smooth running of the depot on a day-to-day basis, ensuring all calls are answered promptly and professionally.

Main Duties/Responsibilities:

  • To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints in a friendly and efficient manner, escalating problems as and when required
  • Answering customer phone calls ensuring all incoming calls are handled in a professional and efficient manner
  • Maintain good relations with existing customers
  • Actively converting price quotation queries into sales
  • Processing orders through system as required
  • To carry out general administration duties and tasks
  • Ensure online entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing/customer balances while customers are on the phone
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot.
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff

Qualifications and Experience Required

  • Minimum 2 years’ experience in a customer focused role.
  • IT skills – proficient in Microsoft Excel

 Personal Characteristics, Knowledge & Skills

  • Customer Service focused
  • Motivated, proactive and enthusiastic
  • Organisational and time management skills are essential
  • Being courteous, professional and persistent
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative
Location Galway
Job Type full-time
Date Posted November 04 2019

Top Oil has a vacancy for a Customer Service Representative. The position is based in Top Oil Galway, Unit 4, Top Oil Fuel Depot, Tuam Road, H91 EPC0, Galway City.  If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Title:                            Customer Service Representative

Reporting to:              CSR Team Leader

Primary Purpose of the Role:  To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities will include telesales and customer care, involvement in credit control phone calls and co-ordination with reps and drivers to ensure excellent customer service in all areas of the sale.

The Job:

Customers

  • First point of contact on the phones ensuring all incoming calls are handled in an efficient manner
  • Actively converting price quotation queries into sales
  • Ensuring that all customer queries are dealt with and resolved
  • Maintaining good relations with existing customers

 Database Management

  • Ensuring on line order entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing / customer balances while customers are on the phone

Business Generation

  • Actively targeting lapsed customers on a daily basis
  • Following up on sales calls that aren’t converted first time
  • Up selling to all customers in terms of drop size and products
  • Actively taking part in initiatives to generate prospects
  • Contacting commercial prospects via targeted phone campaigns in order to generate leads to assist the field sales team in increasing market share
  • Increasing new customers by a targeted number per month

Credit

  • Encouraging customers pay by credit card or COD for their domestic delivery
  • Contacting customers by phone on a regular basis to collect outstanding amounts

Account Management

  • Follow up with all new customers within one week to complete customer service audit
  • Regular contact with key accounts to maintain good relations and create loyalty

 Administration

  • Carry out administration in relation to customer transactions including sales order entry, customer payments, credit collection
  • Carry out cash & stock reconciliations and other admin duties on an as required basis

 Other

  • To complete ad hoc administration duties as required ensuring the smooth running of the depot

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

Qualifications and Experience Required

  • Minimum 2 years’ experience in a customer focused role.
  • Proven ability to meet and exceed targets
  • Experience of working in within a telesales environment
  • IT skills – proficient in Microsoft Excel

 Personal Characteristics, Knowledge & Skills

  • Customer Service focused
  • Motivated, proactive and enthusiastic
  • Organisational and time management skills are essential
  • Being courteous, professional and persistent

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Kildare
Job Type full-time
Date Posted November 01 2019

Top Oil has a vacancy for a Permanent Oil Tanker Driver. The position is based in Top Oil Kildare, Monasterevin Road, Kildare Town, R51 T220, Co. Kildare. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:              Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Tedcastle Oil Products is an equal opportunities employer.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Permanent Oil Tanker Driver
Location Ennis, Co. Clare
Job Type full-time
Date Posted October 07 2019

Top Oil has a vacancy for a Permanent Oil Tanker Driver. This role will be based from Top Oil Midwestern, Doora, Ennis, Co. Clare V95 PK58. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                       Oil Tanker Driver

Reporting to:                          Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

·         To treat all customers in a professional and courteous manner.

·         To provide all customers with a safe and professional service in accordance with company delivery procedures

·         Maintain good relations with existing customers

·         Promote the company, service and products at all times

·         Be alert to sales opportunities and pass relevant leads to the Depot

 

Vehicles: 

·         Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures

·         Ensure the best care and use of the Company’s vehicle and equipment

·         Report vehicle defects to supervisor immediately

 

Vehicle Loading And Delivery:

·         Load/unload your vehicle safely in accordance with Company procedures and legal standards.

·         Deliver oil to customers in a safe efficient manner in accordance with Company procedures.

·         At all times handle oil giving due care and regard to the environment.

·         Load your vehicle taking into consideration delivery route and load distribution required for each day.

·         Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

 

Administration: 

·         Complete the drivers stock reconciliation sheet on a daily basis

·         Complete a loading docket for each loading to your truck

·         Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct

·         Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day

·         Complete daily and weekly vehicle checklists as required

·         Read the Company Drivers Handbook carefully and follow the guidelines as required

·         Complete detailed written incident reports

 

Cash:

·         Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

·         At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents

·         Avoid loss or damage to goods or property

·         Participate in all company training and awareness programmes

Experience and Qualifications

·         Must hold a current HGV licence, ADR certificate and relevant CPC Certificates

·         Experience in the oil industry is desirable but not essential

Personal Characteristics, Knowledge & Skills

·         Strong customer service skills and professional demeanour

·         Strong time management skills 

·         Ability to work under Health and Safety regulations

·         Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Business Process Coordinator  
Location EastPoint Business Park
Job Type full-time
Date Posted September 23 2019

Top Oil has a vacancy for a Business Process Coordinator on a permanent basis. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  

 Job Title:                             Business Process Co-ordinator

Reporting to:                     Project Accountant

 Main Purpose of Job:

Working within the Business Support team to support the network of depot locations both in ROI and NI by ensuring all monthly processing at depot level is completed accurately and within agreed deadlines. Monitoring, auditing and reporting on key areas of the business to include stock management, cash controls, bank reconciliations, audits and monthly KPI’s.

 Main Duties/ Responsibilities:

  • Act as a primary point of liaison with the depot/retcom network on queries, dealing directly with or escalating queries as required to team members and management
  • To provide business support to the management team within the Direct channel
  • Coordinate the completion of bank reconciliations across the depot network
  • Carry out audits of depots/retcom sites on a monthly basis to ensure full compliance with company standards
  • Prepare routine management and ad hoc reporting to include – Stock Reports, Domestic Debtors, Cash Analysis on a daily, weekly, monthly basis Work with the department and depot network to ensure month-end close off is completed fully and on time each month
  • Communicating regularly with the depots and identifying corrective action in line with the policy requirements
  • Analyse information relating to stock and cash transactions daily, weekly and investigating these discrepancies as necessary with depot staff
  • Process stock and cash transactions for a number of company owned locations on a daily basis
  • Raising invoices/credit notes on a monthly basis

 Qualifications Required:

  • Strong attention to detail
  • Strong excel skills essential
  • Working knowledge of in-house ERP system (JDE preferable)
  • Accounting Qualification desirable e.g. IATI
  • Bank reconciliation experience required
  • Ability to work in a team environment
  • Background working in the retail environment an advantage

 Job-Related Characteristics:

  • Friendly and outgoing personality
  • Excellent organisational abilities
  • Ability to work under pressure and to work on own initiative
  • Ability to work with team and co-ordinate results
  • Willingness to go the extra mile

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative
Location EastPoint Business Park, Dublin 3
Job Type temporary
Date Posted August 26 2019

 Top Oil has a vacancy for a Customer Service Representative on a 6 Month Fixed Contract. The position is based in our Head Office in EastPoint Business Park, Dublin 3. If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Title:                            Customer Service Representative

Reporting to:              Depot Manager

Primary Purpose of the Role:  To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities will include telesales and customer care, involvement in credit control phone calls and co-ordination with reps and drivers to ensure excellent customer service in all areas of the sale.

The Job:

Customers

  • First point of contact on the phones ensuring all incoming calls are handled in an efficient manner
  • Actively converting price quotation queries into sales
  • Ensuring that all customer queries are dealt with and resolved
  • Maintaining good relations with existing customers

 Database Management

  • Ensuring on line order entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing / customer balances while customers are on the phone

Business Generation

  • Actively targeting lapsed customers on a daily basis
  • Following up on sales calls that aren’t converted first time
  • Up selling to all customers in terms of drop size and products
  • Actively taking part in initiatives to generate prospects
  • Contacting commercial prospects via targeted phone campaigns in order to generate leads to assist the field sales team in increasing market share
  • Increasing new customers by a targeted number per month

Credit

  • Encouraging customers pay by credit card or COD for their domestic delivery
  • Contacting customers by phone on a regular basis to collect outstanding amounts

Account Management

  • Follow up with all new customers within one week to complete customer service audit
  • Regular contact with key accounts to maintain good relations and create loyalty

 Administration

  • Carry out administration in relation to customer transactions including sales order entry, customer payments, credit collection
  • Carry out cash & stock reconciliations and other admin duties on an as required basis

 Other

  • To complete ad hoc administration duties as required ensuring the smooth running of the depot

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

Qualifications and Experience Required

  • Minimum 2 years’ experience in a customer focused role.
  • Proven ability to meet and exceed targets
  • Experience of working in within a telesales environment
  • IT skills – proficient in Microsoft Excel

 Personal Characteristics, Knowledge & Skills

  • Customer Service focused
  • Motivated, proactive and enthusiastic
  • Organisational and time management skills are essential
  • Being courteous, professional and persistent
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Retail Administrator
Location EastPoint Business Park, Dublin 3
Job Type full-time
Date Posted August 22 2019

Top Oil has a vacancy for a Retail Administrator. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  If you have strong organisational skills, great communication skills and are looking for an opportunity to further your career, please apply

Title:                                Retail Administrator

Reporting to:              Projects Manager  

Primary Purpose of the Role:      The Retail Administrator will support the Retail Team providing administrative support and assisting with all aspects of the department’s functions.

 Main Duties/ Responsibilities

  • Collection, coordination and monitoring of all customer information, ensuring the Retail Database is accurate and up to date
  • Coordination of new deal process to include preparation to a prescribed layout and format of:
    • Economic models
    • Letters of Offer
    • Supply Agreements
    • Capex Approval Pack for submission to Senior Executives
    • Communicating updates on the process to Retail team and wider company
    • Co-ordinating the management of the Capex payment process & updating Capex forecast
  • Preparation of information packs for presentations and team meetings and scheduling of same
  • Deal with customer contacts by email and phone or pass to the relevant member of the Retail team
  • Administrative management of Quality Assurance Scheme (including site scheduling, recording of information and follow up. This work is done in co-ordination with the Quality Assurance Technician)
  • Signage briefing, scheduling and payment coordination with third party suppliers
  • Coordination of Catalyst Database.
  • Support Brand Mobilisation Specialist on Retail events including Dealer conference and events
  • Preparing purchase orders promptly
  • Administrative support and troubleshooting for Retail Team, Head of Retail & Brand Mobilisation Specialist
  • Monitor & Administer sales pricing on certain Company owned sites

Competencies & Requirements

  • At least two years sales administration experience
  • Must have strong IT skills especially Excel, Word, PowerPoint.
  • Previous systems experience is an advantage
  • Must be highly organised, efficient and energetic.
  • Must be able to work under pressure and process high volumes
  • Strong communication both written and verbally.

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Sales Representative
Location Thurles
Job Type full-time
Date Posted August 16 2019

Top Oil has a vacancy for a Sales Representative. The position is based in Top Oil Thurles, Ballycurrane, Cabra Road, E41 P7V2, Thurles, Co, Tipperary. If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Title:                                      Sales Representative

Reporting to:                     Regional Sales Manager

Primary Purpose of the Role: Maintain and increase sales from our Thurles Depot ensuring that budgeted profits and volumes are met and surpassed. Provide a high level of service to customers. Ensure credit and margin management on all accounts. Implement and promote the Health and Safety policy and ethos of the company.

Maintain and increase budgeted sales to existing customers to include:

  • Agri Commercial customers – farmers, purchasing groups etc.
  • Other Commercial – haulage, general business, nursing homes etc.
  • Fuel card customers.
  • Domestic customers.
  • Institutional heating oil users – schools.

 Introduce new commercial and domestic sales above agreed annual targets.

  • Develop sales campaigns to build a database of prospects.
  • Convert these prospects to customers.
  • Credit – implement credit policy and guidelines.
  • Existing customers – ensure customer pay to term and resolve any credit issue in a timely and professional manner.
  • Margins – ensure margins are reviewed and maintained on a regular basis. 

 Develop our Top Network Fuel Card business

  • Introduce new Top Network Fuel Card customers.
  • Locate new fuel card locations in West Waterford, South Tipperary and East Cork.
  • Increase card sales at existing locations.
  • Stock control.
  • Develop strong relationships with all the service providers at this location.
  • Staff at the location.
  • Card and pumps maintenance companies.

 Retail/Reseller

  • Source new retail outlets in the area.
  • Maintain and develop reseller channel for the area.

Relationships with other jobs

  • Develop a very good team spirit with all Top colleagues
  • Work in association with the Credit Control Manager.
  • Operate, at all times, in a customer friendly way with all internal customers.
  • Utilise effectively in a spirit of co-operation and team work the specialist support services that are available through other departments. 

 Qualifications and Experience Required

Minimum 2 years’ experience in a customer focused role.

Proven ability to meet and exceed targets

Experience of working in a sales environment

IT skills – proficient in Microsoft Excel

Personal Characteristics, Knowledge & Skills

  • Good organisational abilities and ability to work under pressure.
  • Ability to work as part of a team and on own initiative.
  • Ability to motivate and lead others.
  • Ability to understand customer requirements.
  • Understanding of Sales and Marketing Techniques.
  • Numerical Ability.
  • Full clean Driving Licence.

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative
Location Kilkenny
Job Type full-time
Date Posted August 15 2019

Top Oil has a vacancy for a Customer Service Representative. The position is based in Top Oil Kilkenny, in the Hebron Industrial Estate. If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Title:                                Customer Service Representative

Reporting to:               CSR Team Leader

 

Primary Purpose of the Role:       To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities will include telesales and customer care, involvement in credit control phone calls and co-ordination with reps and drivers to ensure excellent customer service in all areas of the sale.

The Job:

Customers

  •  First point of contact on the phones ensuring all incoming calls are handled in an efficient manner
  • Actively converting price quotation queries into sales
  • Ensuring that all customer queries are dealt with and resolved
  • Maintaining good relations with existing customers

 Database Management

  • Ensuring on line order entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing / customer balances while customers are on the phone

Business Generation

  • Actively targeting lapsed customers on a daily basis
  • Following up on sales calls that aren’t converted first time
  • Up selling to all customers in terms of drop size and products
  • Actively taking part in initiatives to generate prospects
  • Contacting commercial prospects via targeted phone campaigns in order to generate leads to assist the field sales team in increasing market share
  • Increasing new customers by a targeted number per month

Credit

  • Encouraging customers pay by credit card or COD for their domestic delivery
  • Contacting customers by phone on a regular basis to collect outstanding amounts

Account Management

  • Follow up with all new customers within one week to complete customer service audit
  • Regular contact with key accounts to maintain good relations and create loyalty

 Administration

  • Carry out administration in relation to customer transactions including sales order entry, customer payments, credit collection
  • Carry out cash & stock reconciliations and other admin duties on an as required basis

 Other

  • To complete ad hoc administration duties as required ensuring the smooth running of the depot

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

Qualifications and Experience Required

  • Minimum 2 years’ experience in a customer focused role.
  • Proven ability to meet and exceed targets
  • Experience of working in within a telesales environment
  • IT skills – proficient in Microsoft Excel

 Personal Characteristics, Knowledge & Skills

  • Customer Service focused
  • Motivated, proactive and enthusiastic
  • Organisational and time management skills are essential
  • Being courteous, professional and persistent

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Drogheda
Job Type part-time
Date Posted August 14 2019

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Drogheda, Newgrange Business Park, Donore Road, A92 PKF8, Co. Louth. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                              Forecourt Attendant (Part Time)

Reporting to:                 Forecourt Supervisor

 Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

 Main Duties/Responsibilities:

  •  To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

Skills and Competencies

  • Customer service focused
  • Motivated, proactive and enthusiastic
  • Ability to work on their own initiative
  • Time management ability
  • Good organisational skills

 

 

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Financial Accountant - 9 month Fixed Contract
Location EastPoint Business Park
Job Type temporary
Date Posted August 09 2019

Top Oil has a vacancy for an Financial Accountant in our Finance Department. This is a 9 month Fixed Term Contract. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                           Financial Accountant

Reports to:                Financial Controller

 Main Purpose of Job:

The person will be a key member of the Finance Function, working with the Financial Controller and assisting in the preparation of the Monthly Management Accounts, Annual Budget and Year-end audit.

 Main Duties/Responsibilities:

  • Assisting in the preparation of the Management Accounts, with responsibility for key areas of the P & L and Balance Sheet.
  • This will include the preparation and review of Channel & Depot reporting including the analysis of the results versus budget and prior year.
  • Assisting in preparation and review of the Annual Budget and Forecast process.
  • Assisting in reviewing & updating of financial controls to ensure the integrity of the financial records.
  • Contributing to the year-end audit and statutory accounting process for 3 statutory companies.
  • The preparation of regulatory returns on monthly and bi monthly basis.
  • The provision of key information to the business including pricing and margin forecasting
  • Involvement on other ad-hoc projects as part of the integration

Qualifications and Experience Required

  • A qualified accountant, with at least two years post qualification experience, (with experience in a finance function being an advantage)
  • Have experience of bringing accounts to P & L and Balance Sheet stage
  • Demonstrate strong Management Accounting knowledge
  • Experienced in budgeting in both P & L and Balance sheets and have a strong understanding of variance analysis and reporting.
  • Demonstrate an ability to manage workloads to meet tight reporting timelines.
  • Have worked with an ERP system, JDE accounting systems experience advantageous but not essential
  • The candidate will be a self-starter, comfortable working on their own initiative
  • Numerate with good PC (MS Excel, Word) skills
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Receptionist
Location Eastpoint Business Park
Job Type part-time
Date Posted July 30 2019

Top Oil has a vacancy for a Part Time Receptionist. This role is based in our head office, Top Oil, Block P1, Eastpoint Business Park, Dublin 3.

Title:                        Receptionist - Part-time

 

Reporting to:           HR Manager

 

Primary Purpose of the Role:         As Head Office Receptionist, you will be the first point of contact to all visitors contacting the company on the phone or face-to-face. You will have a broad range of administrative duties such as filing, inputting data and answering calls on a busy switchboard.

 

The Job:

  • Answering, screening and forwarding any incoming phone calls while providing basic information when needed
  • Ensure switchboard is operated in a professional manner and calls are transferred to the appropriate person, e-mail and message management
  • Welcome all visitors in a friendly and professional manner, coordinating sign – in and visitor passes
  • Receive and dispatch all daily deliveries and post to main reception
  • Arrange local and international business travel as required
  • Provide occasional administrative support to departments
  • Keep reception desk and visitor area tidy and welcoming
  • Assist senior management team and office staff with administration tasks
  • Diary Management – Arrange meetings/conferences calls, and catering as required
  • Order Taxis and couriers
  • Comply with information security policies and procedures implemented

 

 

Competencies & Requirements

  • Previous employment as a receptionist an advantage (not essential)
  • Capable user of Microsoft Office Applications (Word, Excel, Outlook)
  • Articulate, confident and professional communicator
  • Exceptional telephone manner
  • Ability to work on own initiative
  • Strong attention to detail with the ability to prioritise
  • Develop and maintain a good team spirit with all depot staff and encourage co-operation with other departments
  • Operate at all times, in a customer friendly and supportive way with all internal customers

 

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Marketing Executive
Location EastPoint Business Park
Job Type full-time
Date Posted July 17 2019

Top Oil has a vacancy for a Marketing Executive in our Marketing Department. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3 but may require travel from time to time to attend at exhibitions, events or Retail sites nationally.  If you have great organisational skills, strong communication skills and are looking for an opportunity to further your career, please apply!

Title:                      Marketing Executive

Reports to:          Head of Sales Direct & Reseller

 Main Purpose of Job:

As a Marketing Executive, reporting to the Head of Sales Direct & Reseller Business with responsibility for the Marketing function, you will be responsible for assisting in all areas of the execution of our marketing plans. This will include producing and distributing marketing collateral and assisting in the implementation of marketing, trade marketing, digital and social media plans and liaising with third party suppliers.  Reporting to the Head of Sales, Direct & Reseller and assisting the Marketing Manager your role will be to support the business efficiently.

Duties and responsibilities

  • Supporting the Marketing team by ensuring that all marketing collateral is designed and produced to the highest standard.
  • Assisting in writing marketing content including website content, advertising copy, presentations, signage, etc. 
  • Writing posts and engaging with our sponsorship partners on the company’s social media channels.
  • Producing the marketing calendar of events, campaign tracking and marketing reports. 
  • Liaising with marketing agencies, printers, and other suppliers as required.
  • Coordinating events and activities with our sponsorship partners.
  • Updating the company website and intranet using Word Press.
  • Assisting with the Marketing Newsletter.
  • Assistance in wider marketing activities such as trade shows, corporate events and PR activities. Maximise lead generation and activation post-event.
  • Involvement in the execution of targeted marketing campaigns for specific product or service offerings.
  • Coordination of and attendance at events such as exhibitions, and sponsorship events.
  • Updating email database in line with the new GDPR compliance.
  • Administrative responsibilities.

Qualifications and Experience Required

  • 3rd level marketing qualification and a minimum of 3 years’ experience.
  • Experience with Google Analytics and Word Press.
  • Strong written communication skills and ability to develop high quality marketing content.
  • Strong IT skills are essential
  • Excellent Communication Skills and attention to detail.
  • Team player supporting marketing and sales management teams
  • Customer focused and professional demeanour

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Financial Controller
Location Naas, Co. Kildare
Job Type full-time
Date Posted July 11 2019

Financial Controller 

Sirio Retail, a wholly owned subsidiary of Top Oil has a vacancy for a Financial Controller to head up our finance function. This role is based in our Retail Head Office in Ladytown Business Park, Naas, Co. Kildare. If you have strong people management skills, great organisational skills and an appetite to be part of a growing and fast paced retail environment, please apply!

Title: Financial Controller

Reports to: CEO – Sirio Retail

Main Purpose of Job:
This person will lead the Finance Function for our company owned retail sites reporting to the CEO for our company owned Retail Division and working with the Top Oil Commercial Director in the preparation of the Monthly Management Accounts, Corporate Reporting, Annual Budget and Year-end audit.

Main Duties/Responsibilities:
Preparation of the Management Accounts, with responsibility for key areas of the P & L and Balance Sheet
This will include the preparation and review of shop reporting including the analysis of the results versus budget and prior year
Ongoing review of shop performance including management of margin achievement and controls
Provision of weekly and monthly information to the parent company
Preparation of the Annual Budget and ongoing Forecasts
Reviewing & updating of financial controls to ensure the integrity of the financial records
Responsibility for the year-end audit and statutory accounting process
Management of the support team including recruitment, training and performance management
Train and mentor the finance team to enhance department performance, personal development and work productivity

Qualifications and Experience Required
A qualified accountant, with at least 7-10 years post qualification experience
Have experience in leading a busy finance function
Experienced in budgeting and have a strong understanding of variance analysis and reporting
Demonstrate an ability to manage workloads to meet tight reporting timelines
Previous experience in a retail finance function an advantage but not essential
Have worked with an ERP system, Navision experience advantageous but not essential
The candidate will be comfortable in a fast paced environment, working collaboratively and have sharp attention to detail and strong analytical skills
Numerate with excellent PC (MS Excel, Word) skills

Inquiries and Applications should be made to Pauline Casey - HR Manager Sirio Retail Operations Ltd at pauline@sirio.ie 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Cloverhill
Job Type part-time
Date Posted July 02 2019

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Cavan Depot, Cloverhill, Belturbet, H14 YW88, Co. Cavan. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                              Forecourt Attendant (Part Time)

Reporting to:            Forecourt Supervisor

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

  Main Duties/Responsibilities:

  •  To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

Skills and Competencies

  • Customer service focused
  • Motivated, proactive and enthusiastic
  • Ability to work on their own initiative
  • Time management ability
  • Good organisational skills
  • Being courteous, professional and persistent

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title Business Development Manager
Location Roscommon
Job Type full-time
Date Posted June 20 2019

Top Oil has a vacancy for a Business Development Manager. This role is based in Top Oil Roscommon, Lanesboro Road, F42 P668 Co. Roscommon. If you are an organised, driven and enthusiastic individual, who enjoys customer service and will take pride in the brand you represent, then this role is for you.

 Title:                           Business Development Manager

Reports to:                Regional Manager

 Main Purpose of Job:

Manage and grow existing and new commercial business ensuring the achievement of Volume/Profit objectives.  Establish new NFC and retcom locations within your Sales territory. Responsibility for good credit control in all areas of the business reporting any concerns directly to your Regional Credit Manager.

Main Duties/Responsibilities:

 Sales: 

  • Maintain and grow commercial, retail and NFC business with existing customers in accordance with company budgets and targets
  • Target new business in the above sales channels as directed by the Regional Manager
  • Investigate the potential for new NFC and retcom locations within your sales territory
  • Work with the Regional Manager and the Direct team in establishing these new locations
  • Work with the local depots in your territory to generate new larger commercial volume
  • Keeping up to date with competitors to ensure that we are competitive in the marketplace.
  • Generally carry out the sales function as directed by the Regional Manager.

General Management/Credit Control: 

  • Attending meetings with the Regional Credit Control Manager and ensuring any action as required is taken.
  • Work closely with the Regional Credit Control Manager to ensure that credit policies are strictly applied in a customer friendly manner.
  • Identifying bad payers from the debtor’s list and tackling them before they become a real problem.
  • Contacting customers by phone/ or in person on a regular basis to ensure customers remain within terms and where relevant collect outstanding amounts.
  • Discussing any concerns on customer accounts with the Depot Manager/Regional Manager and Regional Credit Manager
  • Ensure the Depot Manager / Regional Manager is kept up to date with market information and trends.

Costs:

  • Be very conscious to maximise the returns for the Company.
  • Maintain budgetary control at the commitment stage and ensure all expenditure is within the parameters of agreed budgets and strategy.
  • Work closely with the Regional Manager to maintain control of the rebates in your area.
  • Work within the rebate guidelines/parameters as agreed with your Regional Manager
  • Be aware that the entire competitive strategy of TOP Direct is based on our ability to offer competitive prices. This strategy can only work if our cost structure is the lowest and our productivity and efficiency is the highest in each area.

Customer Service

  • Maintain a professional approach in all communications with customers, ensuring that all queries are dealt with in an effective and efficient manner.
  • Treat customers as business partners promoting a culture of customer service, carried out on a win/win basis for customers and TOP.
  • Participate and help to ensure a good team spirit is created within TOP Direct and across the entire organisation.

 Relationship with other jobs:

  • Develop a very good team spirit with all TOP Direct internal personnel and other Depot staff.
  • Work in association with the Regional Credit Control Manager.
  • Work with Regional Manager and office staff to ensure the smooth running of the business
  • Operate, at all times, in a customer friendly and supportive way with colleagues and all internal customers.

Experience and Qualifications

  • Good organisational abilities and ability to work under pressure
  • Ability to work as part of a team and on own initiative
  • Ability to motivate and lead others
  • Customer focused with the ability to understand customer requirements.
  • Outgoing and personable
  • Ability to maintain good customer relations and create loyalty
  • Strong numerical ability
  • Experience in the oil industry is desirable but not essential

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Business Process Administrator (Fixed Term Contract)
Location EastPoint Business Park
Job Type temporary
Date Posted June 14 2019

Top Oil has a vacancy for a Business Process Administrator on a one year Fixed Term Contract.  This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  

Job Title:                Business Process Administrator 

Reporting to:          Project Accountant

Main Purpose of Job:

Working within the Business Support team to support the network of depot locations both in ROI and NI by ensuring all monthly processing at depot level is completed accurately and within agreed deadlines. Monitoring, auditing and reporting on key areas of the business to include stock management, cash controls and monthly KPI’s.

 Main Duties/ Responsibilities:

  • Act as a primary point of liaison with the depot network on queries, dealing directly with or escalating queries as required to team members and management
  • Process stock and cash transactions for a number of company owned locations on a daily basis
  • To provide business support to the management team within the Direct channel
  • Analyse information relating to stock and cash transactions daily, weekly and investigating these discrepancies as necessary with depot staff
  • Communicating regularly with the with the depots and identifying corrective action in line with the policy requirements
  • Prepare routine management and ad hoc reporting to include – Stock Reports, Domestic Debtors, Cash Analysis on a daily, weekly, monthly basis
  • Work with the department and depot network to ensure month-end close off is completed fully and on time each month
  • Provide cover for other members of the department or depot support teams as required
  • Complete ad hoc administration duties as required to ensure the smooth running of the depot

 Qualifications Required:

  • Strong attention to detail
  • Strong excel skills essential
  • Working knowledge of in-house ERP system (JDE preferable)
  • Accounting Qualification desirable e.g. IATI
  • Ability to work in a team environment
  • Background working in the retail environment an advantage

 Job-Related Characteristics:

  • Friendly and outgoing personality
  • Excellent organisational abilities
  • Ability to work under pressure and to work on own initiative
  • Ability to work with team and co-ordinate results
  • Willingness to go the extra mile
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Security System Administrator
Location EastPoint Business Park
Job Type full-time
Date Posted June 07 2019

Top Oil has a vacancy for a Level 3 Security Systems Administrator. This position is based in EastPoint Business Park, Dublin 3, Ireland. You will always be focused on your customer and never lose sight of the importance of IT as a business tool for your colleagues. You love solving problems and helping non-techies navigate IT.  If this sounds like you, please apply! 

Job Title:                    Security Systems Administrator

Reporting to:            IS Manager

Primary Purpose of Job: The Security Systems Administrator maintains and secures the Head Office\DR Datacentres and provides technical assistance to computer users across the enterprise.

Main Duties / Responsibilities

  • Active Directory Administration and maintenance
  • Windows Server (2008,2012,2016) Administration
  • VMWare ESXi environment administration
  • Cisco Network Administration (MPLS\SD-WAN\VPN\VOIP\LAN\ROUTERS\SWITCHES)
  • Citrix Xenapp and Xenmobile administration
  • MS System Centre administration (SCOM\SCCM)
  • CIS Security Controls implementation and support
  • Next Gen Firewall Support (Fortinet\Palo Alto\Checkpoint)
  • AV Threat protection and mitigation tools
  • MS SQL administration
  • Azure administration and support
  • Office 365\Exchange 2013\Intune administration and support
  • PC admin tasks (software installs, updates) for Windows 7, Windows 10 and IGEL OS
  • Maintain Service Desk system for the office to ensure that all tickets are resolved as per SLA.
  • Use strong analytical skills to analyse and resolve technical issues relating to a broad range of IT hardware and software applications.
  • Provide support and project support to the IT department as needed
  • Support on the documentation of procedures and processes (Hand over to support Documents) user PCs, Laptops, Software, Phones, Printers and other devices as required
  • Maintain accurate hardware and software inventory and prepare periodic helpdesk activity reports
  • Participate in projects as required to facilitate improvements to business processes and/or infrastructure
  • Although based in head office, you will occasionally travel to other sites in the company

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff

Qualifications & Experience Required

  • Bachelor’s degree in Information Technology or related field
  • A minimum of 10 years IT Experience
  • Previous experience in IT Operations including supervision of IT helpdesk ticketing system and liaising with 3rd party support
  • Advanced level experience and working knowledge of computer hardware, network printers
  • Windows operating systems, Citrix, Exchange Server\Office365
  • Advanced level experience on Active Directory-Users\Group and Policies
  • MS SQL database support experience: Backups and maintenance plans, Windows and SQL login security, performance monitoring and tuning, SQL utilities and Configuration Managers, and Integration and Reporting Services.
  • Strong network experience which includes TCP/IP, MPLS, VPN, Wi-Fi, LAN, WAN, Switches and Cabling. (CCNA minimum, CCNP preferred)
  • Working experience of VMWare, Citrix, MS Office, Veeam, Server hardware and operating systems
  • Working experience of Mobile Device Management – Xenmobile\Intune
  • Experience with security monitoring tools such as SIEM and vulnerability management/assessment
  • Microsoft\Cisco\Vmware Certifications a distinct advantage
  • Working knowledge of Cloud technologies and PowerShell Scripting an advantage

Personal Characteristics, Knowledge & Skills

  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation
  • Customer service oriented and professional demeanour
  • Ability to communicate effectively in writing and verbally, both formally and informally. Strong skills in compiling documentation.  Excellent active listening skills
  • Solid problem solving, critical thinking and root cause analysis skills
  • Strong time management skills, able to multitask and set priorities
  • Ability to work on own initiative
  • Fine attention to detail and quality of work
  • Ability to work in a team environment
  • Able to instruct or teach others on IT, especially remotely

Additional Requirements

As the company has locations across Ireland, there will be some travel involved therefore own transport and a full driving licence is required.  Appropriate mileage will be paid.

Other Conditions

As the business operates 7 days a week, there will be some requirement to provide cover or be on call outside of normal working hours.

 

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Kildare
Job Type full-time
Date Posted May 29 2019

Top Oil has a vacancy for a Permanent Oil Tanker Driver. The position is based in Top Oil Kildare, Monasterevin Road, Kildare Town, R51 T220, Co. Kildare. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:               Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Ennis
Job Type full-time
Date Posted May 22 2019

Top Oil has a vacancy for a Permanent Oil Tanker Driver. This role will be based from Top Oil Midwestern, Doora, Ennis, Co. Clare V95 PK58. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:               Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

 

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Relief Aircraft Refueller   
Location Shannon Airport
Job Type part-time
Date Posted May 15 2019

Tedcastle Aviation Fuel (TAF) Top Oil has a vacancy for a Relief Aircraft Refueller in Shannon Airport.

Title:                      Relief Aircraft Refueller      

Reporting to:          Ramp Supervisor/Crew Chief 

Primary Purpose of the Role: Load fuel safely and efficiently for aircraft

Main Duties and Responsibilities:

  • Carry out the safe, efficient servicing of aircraft in accordance with JIG guidelines and the company operations and procedures manual. Carry out quality control and other inspection duties in connection with the handling of aviation products.
  • Comply with all safety rules and procedures and follow all health & safety related instructions
  • Complete necessary documents for customer and company records.
  • Operate aircraft tank fuel gauges / fuel load distribution.
  • Perform daily vehicle sampling and inspections.
  • Perform all quality control checks on the hydrant system.
  • Co-operate with security measures for vehicles, plant and company premises. Ensure all necessary locks, gates etc are secured prior to leaving company premises.
  • Report all incidents, near misses, aircraft fuelling delays, vehicle and plant defects during shift.
  • Provide information in response to complaints or queries from all customers.
  • Undertake training as required and perform any duties for which training has been provided.
  • As requested, co-operate with airline and oil company audits.
  • Co-operate with maintenance engineers.
  • Wash and fill all vehicles with diesel etc as required.
  • Answer company telephones and respond.

Relationships with other jobs:

  • In the absence of a crew chief perform his duties.

Experience and Knowledge:

  • Must hold a current HGV licence and relevant CPC Certificates
  • ADR certificate is desirable but not essential
  • Experience in the oil or aviation industry is desirable but not essential

 Skills and Abilities:

Our aircraft refueller will possess all of the following:

  • Excellent Driving Skills
  • Problem Sensitivity & Critical Thinking 
  • Effective communications
  • Excellent Time Management

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Project Accountant
Location EastPoint Business Park
Job Type full-time
Date Posted May 13 2019

Top Oil has a vacancy for a Project Accountant. The position is based in our Head Office located at Block P1 EastPoint Business Park, Dublin 3, D03 C825.

 

Title:                              Project Accountant

Reporting to:             Finance Director

Main Duties/Responsibilities:

  •  The Supervision of one Staff member.
  • Evaluating new business opportunities that emerge across the TOP business and providing financial oversight for the Sales and Management teams.
  • Evaluating new site opportunities and progressing these through letter of offer stage to lease & licence completion or purchase agreement stage.
  • Liasing with the Company’s solicitors in all aspect of the lease/purchase and licencing of new sites – this will include dealing with Sales & Operations to ensure timely completion of projects.
  • Evaluation of retail customer economics including the preparation & review of projections for customer contract negotiations, analysis of related IRR, Payback and other Investment Appraisal criteria. 
  • Approval and supervision of the process of issuing Letters of Offer & Supply Agreements to Retail customers, including monitoring and controlling related solus expenditure.
  • Working with the Sales team across our sales channels, monitoring and review of Customer performance, ensuring adherence to key contractual terms and related review of branded sites.
  • Other Project work including the preparation of Capital Expenditure Proposals and assisting in the development of our ISMS implementation and other ad hoc project work as it arises.

Skills and Competencies

  • A qualified accountant, with experience in a senior role.
  • Strong project management skills and specifically prior experience of managing, planning & co-ordinating project related activities
  • Demonstrate an ability to manage workloads.
  • Prior experience of contracts/ leases / legal etc is a distinct advantage.
  • Good understanding of investment appraisal techniques such as IRR, Payback and discounted cashflows.
  • The candidate will be a self-starter, comfortable working on their own initiative
  • Numerate with strong PC (particularly MS Excel, Word) skills
  • Good technical, interpersonal and analytical skills
  • Excellent communication skills and prior experience of letter writing and drafting reports and other business papers.

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Killybegs, Co. Donegal
Job Type full-time
Date Posted May 08 2019

Top Oil has a vacancy for a Permanent Oil Tanker Driver. This role will cover Killybegs and surrounding areas of Donegal. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:                      Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

 

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

 

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

 

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

 

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

 

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Tedcastle Oil Products is an equal opportunities employer.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Letterkeny Co. Donegal
Job Type full-time
Date Posted May 01 2019

Top Oil has a vacancy for a Permanent Oil Tanker Driver. This role will cover Killybegs and surrounding areas of Donegal. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:                      Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

 

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

 

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

 

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

 

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

 

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Tedcastle Oil Products is an equal opportunities employer.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Relief Aircraft Refueller
Location Shannon Airport
Job Type part-time
Date Posted February 28 2019

Tedcastles Aviation Fuels (TAF) in Shannon Airport currently have a vacancy for a relief Aircraft Refueller. 

Title: Relief Aircraft Refueller

Reports to: Crew Chief

Main purpose of the Job: Load fuel safely and efficiently for aircraft 

Main Duties and Responsibilities

  • Carry out the safe, efficient servicing of aircraft in accordance with JIG guidelines and the company operations and procedures manual. Carry out quality control and other inspection duties in connection with the handling of aviation products.
  • Comply with all safety rules and procedures and follow all health & safety related instructions
  • Complete necessary documents for customer and company records.
  • Operate aircraft tank fuel gauges / fuel load distribution.
  • Perform daily vehicle sampling and inspections.
  • Perform all quality control checks on the hydrant system.
  • Co-operate with security measures for vehicles, plant and company premises. Ensure all necessary locks, gates etc are secured prior to leaving company premises.
  • Report all incidents, near misses, aircraft fuelling delays, vehicle and plant defects during shift.
  • Provide information in response to complaints or queries from all customers.
  • Undertake training as required and perform any duties for which training has been provided.
  • As requested, co-operate with airline and oil company audits.
  • Co-operate with maintenance engineers.
  • Wash and fill all vehicles with diesel etc as required.
  • Answer company telephones and respond.
  • In the absence of a crew chief perform his duties.

Skills and Competencies

  • Must hold a current HGV licence and relevant CPC Certificates. ADR licence is not essential but desirable. 
  • Experience in the oil or aviation industry is desirable but not essential.
  • Committed, enthusiastic and energetic, the Aircraft Refueller will have the drive, initiative and focus required in this busy role.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, you are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • Attention to detail and accuracy are your touchstone.

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Depot Manager
Location Kilkenny
Job Type full-time
Date Posted February 22 2019

Top Oil has a vacancy for a Depot Manager.  The position is based in Kilkenny in the Hebron Industrial Estate. If you have great people management skills, are flexible and willing to go the extra mile while effectively managing your team in a fast paced customer focused environment and are looking for an opportunity to further your career, please apply!

Title:                                Depot Manager

Reporting to:                 Business Operation Manager

                                            Regional Manager

 

Primary Purpose of the Role:      

To manage the day to day depot activities to achieve greater efficiencies for the business and improved productivity within the team while achieving the budgeted volume & contribution. The role is suited to someone flexible, willing to go the extra mile while effectively managing the team in a fast paced customer focused environment.

 

Key Responsibilities

People Management:

  • Management of the depot team drivers, administrators and customer service representatives) including, recruitment, training and performance management.

 

Administration, Processing & Account Management

  • Managing the office team to ensure month-end close off is completed on time to include bank reconciliations, stock management and account reconciliations
  • Responsible for achievement of a minimum of 90% pass grade on all process audits

 

Trucks & Drivers

  • Responsible for ensuring that all plant and trucks are in safe working order through implementation of  preventative maintenance schedules
  • Achieve operational excellence and maximise synergies across the region through ongoing review of routing schedules and sensible management of staff working hours

 

Stocks

  • Manage all stock levels in the depots ensuring all procedures are followed

 

Finance & Costs

  • Manage all costs within the business to keep within budget and contribute towards achievement of monthly depot P&L’s for all sales, margins and overheads
  • Ensuring all invoices/PO’s are coded correctly and input into JDE

 

Safety & Security

  • Responsible for ensuring that staff can work in a safe and secure environment and that all business is conducted in a safe manner
  • Responsible for ensuring that all operational and H&S policies and procedures are followed

 

 Debtors

  • Overall management of domestic ledger
  • Leading the team to encourage domestic customers to pay by credit card/COD

 

Other

  • To complete ad hoc administration duties as required to ensure the smooth running of the depot

 

Competencies & Requirements

  • People Management experience
  • Develop and maintain a good team spirit with all depot staff and encourage co-operation with other depots and departments
  • Operate at all times, in a customer friendly and supportive way with all internal customers
  • “Can do” attitude

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Kilbarrack
Job Type part-time
Date Posted February 20 2019

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Service Station, Swan Nest Road, Kilbarrack, Dublin 5. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                              Forecourt Attendant (Part Time)

Reporting to:               Forecourt Supervisor

 

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

  

Main Duties/Responsibilities:

  •  To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Skills and Competencies

  • Customer service focused
  • Motivated, proactive and enthusiastic
  • Ability to work on their own initiative
  • Time management ability
  • Good organisational skills
  • Being courteous, professional and persistent

 

 

 

 

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Branding Coordinator
Location Head Office
Job Type full-time
Date Posted January 23 2019

Top Oil has a vacancy for a Forecourt Branding Coordinator on our Retail team. This role is based in Top Oil’s Head Office (Block P1 EastPoint Business Park, Dublin 3) but will require 2-3 days’ travel per week within Ireland (Top Oil branded company car will be provided as part of the role). If you are an organised, driven and enthusiastic individual, who enjoys customer service and will take pride in the brand you represent, then this role is for you.

 

Title:                     Forecourt Branding Coordinator

Reports to:           Head of Retail

 

Main Purpose of Job:

The primary function of the role will be to protect and develop the Top Oil brand at the company’s network of circa 200 forecourt service stations throughout Ireland. The individual will work closely with the Head of Retail and the Retail Administrator to ensure the Top Oil signage and brand at each of our forecourt sites is represented to minimum standard requirements.

Main Duties/Responsibilities:

  • Lead the Brand Audit programme, inspecting Top Oil forecourts on an on-going basis to ensure the company’s brand at each site adheres to minimum standard requirements
  • Manage the on-boarding of new sites with all relevant stakeholders, which will include planning, scheduling and snagging forecourt signage and the co-ordination of any site launches with the Top Oil Marketing Department within budget and timeframes
  • (Note: this may on occasion include a few hours’ weekend work but should be exceptional and known well in advance)
  • Act as the point-of-contact for all branding queries from Forecourt Dealers, Top Oil Business Development Managers and the Marketing Department
  • Plan and schedule field service calls with third party branding partners to ensure the effective and timely resolution of branding and associated maintenance issues
  • Liaise with Marketing Department and Forecourt Dealers to ensure all relevant marketing and promotional requirements are discussed and implemented effectively
  • Suggest cost-effective branding and process improvements where possible
  • Ensure efficient de-branding of locations in a timely manner and within budget
  • Promote engagement at sites and sharing of activity for online media and PR opportunities with the Marketing Department
  • Liaise with Marketing dept. to organise Retail trade shows and ensure that all relevant marketing material is requested in a timely manner
  • Assist with the planning and coordination of Forecourt Dealer conferences and hospitality events where required
  • Operate, at all times, in a professional and customer friendly way to protect and develop the Top Oil brand nationwide
  • Other ad-hoc tasks as and when required

Qualifications and Experience Required

  • Full clean Driving Licence is essential
  • Positive and enthusiastic attitude with a focus on protecting and developing a national brand
  • Strong administrative skills to ensure work is organised and efficient
  • Ability to prioritise and work on own initiative, within set deadlines and budgets
  • Team player who will provide support to colleagues
  • Customer focused with effective communication skills and a professional demeanour and telephone manner
  • Proficient I.T. skills essential, in particular MS Outlook, Excel, Word and PowerPoint
  • Strong commercial acumen, attention to detail and issue resolution
  • Proven experience working with brands or other similar role within industry would also be an advantage
  • Third level qualification in Business, Marketing or associated discipline an advantage

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Drogheda
Job Type part-time
Date Posted January 08 2019

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Drogheda, Newgrange Business Park, Donore Road, A92 PKF8, Co. Louth. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                              Forecourt Attendant (Part Time)

Reporting to:                 Forecourt Supervisor

 

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

 

 Main Duties/Responsibilities:

  •  To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Skills and Competencies

  • Customer service focused
  • Motivated, proactive and enthusiastic
  • Ability to work on their own initiative
  • Time management ability
  • Good organisational skills
  • Being courteous, professional and persistent

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendent
Location Kilbarrack
Job Type part-time
Date Posted November 27 2018

TOP Oil is a family-owned Irish company. We are dedicated to the oil industry in Ireland – supplying all communities – past, present and future. Experience has taught us well and we have stood the test of time supplying our customers through the good and the turbulent times for over a century.

We provide a true end-to-end solution – from port to pump and all the points in between, ensuring the best quality product for Irish industry, businesses, farms, homes and motorists across 32 counties.

The bedrock of our success is our committed team. You could say it is all about the people, the people who work with us, our customers and those we look forward to serving in the future. We pride ourselves on being personable and on building long term, lasting relationships to the benefit of everyone.

Our DNA lies in the communities we are based in, from cities to rural heartlands, and we celebrate the opportunity to participate in them. It is those communities that are important to us and we are driven each day to achieving more for all our customers.

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Service Station, Swan Nest Road, Kilbarrack, Dublin 5. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

 

Title:                         Forecourt Attendant (Part Time)

Reporting to:           Forecourt Supervisor

 

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

 

Main Duties/Responsibilities:

  • To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Person Specification:

Experience and Knowledge

  • Work Experience and Qualifications – Previous experience in a busy customer service role.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

 

Disposition

  • Committed, enthusiastic and energetic individual.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, the Forecourt Assistant will operate in a multi-task environment and will be able to challenge themselves to exceed standards, striving for best in class. They are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • Ability to lead, take charge, work on their own initiative.
  • Strong attention to detail.
  • Excellent IT skills.

 

Skills and Abilities

The Forecourt Attendant will possess all of the following attributes:

  • Communications – A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally. A skilled active, empathetic listener, you are able to give full attention to what others are saying and take the time to understand the points being made.
  • Time Management - Managing one\\\'s own time and the time of others productively.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

 

   Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative/Forecourt Attendant
Location Roscommon
Job Type part-time
Date Posted November 22 2018

Top Oil has a vacancy for a Customer Service Representative/Forecourt Attendant with specific responsibility for administrative and forecourt duties. The position is based in Top Oil Roscommon, Lanesboro Road, F42 P668, Co. Roscommon. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title: Customer Service Representative/Forecourt Attendant

Reporting to: Forecourt Supervisor

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service. To assist in the smooth running of the depot on a day-to-day basis, ensuring all calls are answered promptly and professionally.

Main Duties/Responsibilities:

  • To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints in a friendly and efficient manner, escalating problems as and when required
  • Maintain good relations with existing customers
  • Actively converting price quotation queries into sales
  • Processing orders through system as required
  • To carry out general administration duties and tasks
  • Ensure online entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing/customer balances while customers are on the phone
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To complete the necessary Health and Safety procedures
  • Maintain the general upkeep and appearance of the forecourt – ensuring pumps are kept clean at all times
  • To carry out any other additional duties as required ensuring the smooth running of the depot.

Disposition

  • Committed, enthusiastic and energetic, this individual will have the drive, initiative and focus required in this busy diverse role.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, this individual will operate in a multi-task environment with deadlines and will be able to challenge themselves to exceed standards, striving for best in class. They are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • Attention to detail and accuracy are your touchstone.
  • Excellent IT skills and numerical ability.

Skills and Abilities

The successful candidate will possess all of the following attributes:

  • Communications – A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally. A skilled active, empathetic listener, you are able to give full attention to what others are saying and take the time to understand the points being made.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Time Management - Managing one\\\'s own time and the time of others productively.

 

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative
Location Sligo
Job Type full-time
Date Posted October 24 2018

Top Oil has a permanent vacancy for a Customer Service Representative. The position is based in Top Oil Sligo Depot, Hendersons, Bundoran Road, Sligo, F91 EK10. If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Title:                      Customer Service Representative

Reporting to:                   Team Leader

 

Primary Purpose of the Role: To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities will include telesales and customer care, involvement in credit control phone calls and co-ordination with reps and drivers to ensure excellent customer service in all areas of the sale.

 

The Job:

Customers

  • First point of contact on the phones ensuring all incoming calls are handled in an efficient manner
  • Actively converting price quotation queries into sales
  • Ensuring that all customer queries are dealt with and resolved
  • Maintaining good relations with existing customers

 

Database Management

  • Ensuring on line order entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing / customer balances while customers are on the phone

 

Business Generation

  • Actively targeting lapsed customers on a daily basis
  • Following up on sales calls that aren’t converted first time
  • Up selling to all customers in terms of drop size and products
  • Actively taking part in initiatives to generate prospects
  • Contacting commercial prospects via targeted phone campaigns in order to generate leads to assist the field sales team in increasing market share
  • Increasing new customers by a targeted number per month

 

Credit

  • Encouraging customers pay by credit card or COD for their domestic delivery
  • Contacting customers by phone on a regular basis to collect outstanding amounts

 

Account Management

  • Follow up with all new customers within one week to complete customer service audit
  • Regular contact with key accounts to maintain good relations and create loyalty

 

Administration

  • Carry out administration in relation to customer transactions including sales order entry, customer payments, credit collection
  • Carry out cash & stock reconciliations and other admin duties on an as required basis

 

Other

  • To complete ad hoc administration duties as required ensuring the smooth running of the depot

 

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Qualifications and Experience Required

  • Minimum 2 years’ experience in a customer focused role.
  • Proven ability to meet and exceed targets
  • Experience of working in within a telesales environment
  • IT skills – proficient in Microsoft Excel

 

Personal Characteristics, Knowledge & Skills

  • Customer Service focused
  • Motivated, proactive and enthusiastic
  • Organisational and time management skills are essential
  • Being courteous, professional and persistent

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME.

Tedcastle Oil Products Unlimited Company is an equal opportunities employer.

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Kilbarrack
Job Type part-time
Date Posted October 15 2018

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Service Station, Swan Nest Road, Kilbarrack, Dublin 5. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                              Forecourt Attendant (Part Time)

Reporting to:             Forecourt Supervisor

 

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

 

Main Duties/Responsibilities: 

  • To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Skills and Competencies

  • Customer service focused
  • Motivated, proactive and enthusiastic
  • Ability to work on their own initiative
  • Time management ability
  • Good organisational skills
  • Being courteous, professional and persistent

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

 

Candidate Privacy Notice

 

 

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Drogheda
Job Type part-time
Date Posted October 15 2018

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Drogheda, Newgrange Business Park, Donore Road, A92 PKF8, Co. Louth. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                              Forecourt Attendant (Part Time)

Reporting to:                 Forecourt Supervisor

 

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

 

 Main Duties/Responsibilities: 

  • To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Skills and Competencies

  • Customer service focused
  • Motivated, proactive and enthusiastic
  • Ability to work on their own initiative
  • Time management ability
  • Good organisational skills
  • Being courteous, professional and persistent

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

 

Candidate Privacy Notice

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Marketing Executive (Fixed Term Contract)
Location EastPoint Business Park
Job Type temporary
Date Posted October 09 2018

Top Oil has a vacancy for a Marketing Executive (Fixed Term – 6 months) in our Marketing Department. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3 but may require travel from time to time to attend at exhibitions, events or Retail sites nationally.  If you have great organisational skills, strong communication skills and are looking for an opportunity to further your career, please apply!

 

Title:                      Marketing Executive

Reports to:          Head of Sales – Direct & Reseller

 

Main Purpose of Job:

As a Marketing Executive you will be responsible for assisting in all areas of the execution of our marketing plans. This will include producing and distributing marketing collateral and assisting in the implementation of marketing, trade marketing, digital and social media plans and liaising with third party suppliers.  Reporting to the Head of Sales for our Direct and Reseller business, your role will be to support the business efficiently.

Duties and responsibilities

  • Supporting the Marketing team by ensuring that all marketing collateral is designed and produced to the highest standard and is then displayed appropriately in display units, promotions & signage
  • Assisting in writing and editing marketing content, which would include website content, advertising copy, presentations, high value collateral, etc. 
  • Day to day tasks involved with implementing the company social media
  • Producing the marketing calendar of events, campaign tracking and marketing reports 
  • Liaising with marketing agencies, printers, and other suppliers as required
  • Preparing and/or proofing press releases, emails and event announcements
  • Updating company website 
  • Create and update email database in line with the new GDPR compliance and involvement in the Company Retail magazine
  • Assistance in wider marketing activities such as trade shows, corporate events and PR activities
  • Involvement in the execution of targeted marketing campaigns for specific product or service offerings
  • Coordination of and attendance at events such as exhibitions, field trips, and partner events
  • Maximise lead generation and activation post-event

Qualifications and Experience Required

  • 3rd level marketing qualification and a minimum of 1 years’ experience
  • Enthusiastic, Positive Attitude
  • Efficient with excellent attention to detail
  • Team player supporting marketing and sales management teams
  • Customer focused and professional demeanour
  • Effective Communication Skills
  • Strong IT skills essential
  • Strong written communication skills to develop high quality marketing content 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Tedcastles Oil Products Unlimited Company is an equal opportunities employer

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative (Fixed Term Contract)
Location Dublin Depot
Job Type temporary
Date Posted October 09 2018

Top Oil has a vacancy for a Customer Service Representative on a 6 month Fixed Term Contract. The position is based in Top Oil Dublin Depot, Promenade Road, Dublin 3. If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Title:                                Customer Service Representative

Reporting to:                   Depot Manager

 

Primary Purpose of the Role:       To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities will include telesales and customer care, involvement in credit control phone calls and co-ordination with reps and drivers to ensure excellent customer service in all areas of the sale.

 

The Job:

Customers 

  • First point of contact on the phones ensuring all incoming calls are handled in an efficient manner
  • Actively converting price quotation queries into sales
  • Ensuring that all customer queries are dealt with and resolved
  • Maintaining good relations with existing customers

 

Database Management

  • Ensuring on line order entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing / customer balances while customers are on the phone

 

Business Generation

  • Actively targeting lapsed customers on a daily basis
  • Following up on sales calls that aren’t converted first time
  • Up selling to all customers in terms of drop size and products
  • Actively taking part in initiatives to generate prospects
  • Contacting commercial prospects via targeted phone campaigns in order to generate leads to assist the field sales team in increasing market share
  • Increasing new customers by a targeted number per month

 

Credit

  • Encouraging customers pay by credit card or COD for their domestic delivery
  • Contacting customers by phone on a regular basis to collect outstanding amounts

 

Account Management

  • Follow up with all new customers within one week to complete customer service audit
  • Regular contact with key accounts to maintain good relations and create loyalty

 

Administration

  • Carry out administration in relation to customer transactions including sales order entry, customer payments, credit collection
  • Carry out cash & stock reconciliations and other admin duties on an as required basis

 

Other

  • To complete ad hoc administration duties as required ensuring the smooth running of the depot

 

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Qualifications and Experience Required

  • Minimum 2 years’ experience in a customer focused role.
  • Proven ability to meet and exceed targets
  • Experience of working in within a telesales environment
  • IT skills – proficient in Microsoft Excel

 

Personal Characteristics, Knowledge & Skills

  • Customer Service focused
  • Motivated, proactive and enthusiastic
  • Organisational and time management skills are essential
  • Being courteous, professional and persistent

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME.

 

Tedcastle Oil Products Unlimited Company is an equal opportunities employer.

 

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Retail Support Coordinator
Location Dublin
Job Type full-time
Date Posted October 07 2018

Top Oil has a vacancy for a Retail Support Coordinator in our Retail Department. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3 but will require travel on a weekly basis to our Dealer network nationally. If you have great organisational skills, strong communication skills and are looking for an opportunity to further your career, please apply!

Title: Retail Support Coordinator

Reports to: Head of Retail

Main Purpose of Job:

The person will be a key support to our Retail Channel, working with the Head of Retail and assisting the Retail Development Manager’s in liaising with the Dealer network. Cataloguing our Dealer network in relation to our Top Oil imagery and standards on site, working closely with the marketing team on promotions and launches, dealing with queries as and when they arise to ensure excellent customer service is delivered.

Main Duties/Responsibilities:

  • Day-to-day administration support for the Retail channel for Management and the Sales Team
  • Handling all queries from Retailers and processing on the retail database
  • Plan and schedule field service calls and installations with third party suppliers
  • Ensure the effective and timely resolution of service issues, adhere to and achieve contracted Service Level Agreements and escalate concerns as appropriate
  • Ensure Retailers are kept informed of the status of their installations and/or maintenance calls
  • Monitor the performance and liaise directly with 3rd party service partners on any snagging required
  • Respond quickly to urgent issues, escalating where required
  • Coordinate with the Fuel Quality Technician to schedule calls, coordinate Quality Assurance Certificates, process maintenance issues and log activity on Retail database
  • Lead the retail site audit programme, visiting sites to catalog all sites in the dealer network
  • Address frequent issues using documented procedures, processes or tools
  • Proactively suggest process improvement changes to your line manager
  • Produce daily and weekly reporting on all service activity
  • Review of external vendor costs before management approval

Qualifications and Experience Required

  • Ability to work on own initiative
  • Team player supporting sales management teams
  • Customer focused, excellent telephone manner and professional demeanour
  • Effective Communication Skills
  • Strong IT skills essential
  • Commercial awareness and issue resolution must be your strong point
  • Flexibility

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

      Candidate Privacy Notice

Tedcastle Oil Products Unlimited Company is an equal opportunities employer

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Roscommon
Job Type full-time
Date Posted October 02 2018

Are you looking for a career? Top Oil has a vacancy for a Permanent Oil Tanker Driver. The position is based in Top Oil Roscommon, Lanesboro Road, F42 P668, Co. Roscommon. Top Oil provides best in class training to all our drivers. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:              Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Tedcastle Oil Products is an equal opportunities employer.

 

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Financial Accountant
Location EastPoint Business Park
Job Type full-time
Date Posted September 19 2018

Top Oil has a vacancy for an Financial Accountant in our Finance Department. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

 

Title:                           Financial Accountant

Reports to:                Financial Controller

 

Main Purpose of Job:

The person will be a key member of the Finance Function, working with the Financial Controller and assisting in the preparation of the Monthly Management Accounts, Annual Budget and Year-end audit.                          

 

Main Duties/Responsibilities:

  • Assisting in the preparation of the Management Accounts, with responsibility for key areas of the P & L and Balance Sheet.
  • This will include the preparation and review of Channel & Depot reporting including the analysis of the results versus budget and prior year.
  • Assisting in preparation and review of the Annual Budget and Forecast process.
  • Assisting in reviewing & updating of financial controls to ensure the integrity of the financial records.
  • Contributing to the year-end audit and statutory accounting process for 3 statutory companies.
  • The preparation of regulatory returns on monthly and bi monthly basis.
  • The provision of ad-hoc information to the business

 

Qualifications and Experience Required

  • A qualified accountant, with at least two years post qualification experience, (with experience in a finance function being an advantage)
  • Have experience of bringing accounts to P & L and Balance Sheet stage
  • Demonstrate strong Management Accounting knowledge
  • Experienced in budgeting in both P & L and Balance sheets and have a strong understanding of variance analysis and reporting.
  • Demonstrate an ability to manage workloads to meet reporting timelines.
  • Have worked with an ERP system, JDE accounting systems experience advantageous but not essential
  • The candidate will be a self-starter, comfortable working on their own initiative
  • Numerate with good PC (MS Excel, Word) skills

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Tedcastle Oil Products Unlimited Company is an equal opportunities employer

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title Business Process Administrator (Maternity Cover)
Location EastPoint Business Park
Job Type temporary
Date Posted September 05 2018

Top Oil has a vacancy for an Operations Executive (Maternity Contract). This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  

 Job Title:               Operations Executive (Maternity Contract)

Reporting to:          Manager – Business Operations

 

Main Purpose of Job:

Working within the Business Support team to support the network of depot locations both in ROI and NI by ensuring all monthly processing at depot level is completed accurately and within agreed deadlines. Monitoring, auditing and reporting on key areas of the business to include stock management, cash controls and monthly KPI’s.

 

Main Duties/ Responsibilities:

  • Act as a primary point of liaison with the depot network on queries, dealing directly with or escalating queries as required to team members and management
  • Process stock and cash transactions for a number of company owned locations on a daily basis
  • To provide business support to the management team within the Direct channel
  • Analyse information relating to stock and cash transactions daily, weekly and investigating these discrepancies as necessary with depot staff
  • Communicating regularly with the with the depots and identifying corrective action in line with the policy requirements
  • Prepare routine management and ad hoc reporting to include – Stock Reports, Domestic Debtors, Cash Analysis on a daily, weekly, monthly basis
  • Work with the department and depot network to ensure month-end close off is completed fully and on time each month
  • Provide cover for other members of the department or depot support teams as required
  • Complete ad hoc administration duties as required to ensure the smooth running of the depot

 

Qualifications Required:

  • Strong excel skills essential
  • Working knowledge of in-house ERP system (JDE preferable)
  • Accounting Qualification desirable e.g. IATI
  • Ability to work in a team environment
  • Background working in the retail environment an advantage

 

Job-Related Characteristics:

  • Friendly and outgoing personality
  • Excellent organisational abilities
  • Ability to work under pressure and to work on own initiative
  • Ability to work with team and co-ordinate results
  • Willingness to go the extra mile

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title IT Support Engineer
Location EastPoint Business Park
Job Type full-time
Date Posted September 03 2018

Top Oil has a vacancy for an IT Support Engineer.  The position is based in our Head Office in EastPoint Business Park, Dublin 3. You will always be focused on your customer and never lose sight of the importance of IT as a business tool for your colleagues.   You love solving problems and helping non-techies navigate IT.  If this sounds like you, please apply!

 Job Title:                    IT Support Engineer

Reporting to:            IS Manager

 

Primary Purpose of Job: The IT Support Engineer provides technical assistance to computer users across the organisation, either in person, via telephone or electronically. 

 

Main Duties / Responsibilities

  • Provide first-line technical support and assistance to internal customers on all matters relating to IT through the IT Helpdesk
  • Log, track and monitor all help desk interactions to ensure a timely resolution and maintain thorough communication with the user until the help desk request can be closed
  • Use strong analytical skills to analyse and resolve technical issues relating to a broad range of IT hardware and software applications and quickly escalate issues that require urgent attention or more senior level support
  • Provide support to the IT department as needed
  • Support on the documentation of procedures and processes in order to support the IT Helpdesk
  • Procure, install and configure user PCs, Laptops, Software, Phones, Printers and other devices as required
  • Maintain accurate hardware and software inventory and prepare periodic helpdesk activity reports
  • Participate in projects as required to facilitate improvements to business processes and/or infrastructure
  • Although based in head office, you will occasionally travel to other sites in the company

 

Qualifications & Experience Required

  • Bachelor’s degree in Information Technology or related field
  • A minimum of 3-5 years IT Experience (Helpdesk and Support)
  • Previous experience in IT Helpdesk including supervision of IT helpdesk ticketing system and liaising with 3rd party support
  • Advanced level experience and working knowledge of computer hardware, network printers, Windows operating systems, Citrix, Exchange Server and Active Directory-Users/Group and Policies
  • Strong network experience which includes TCP/IP, VPN, Wi-Fi, LAN, WAN, Switches and Cabling
  • Working experience of VMWare, Citrix, MS Office, Backup Software, Server hardware and operating systems, Mobile devices (Smart phones and Tablets)
  • A broad technical knowledge will be required to meet the ever-changing challenges of the business.
  • Microsoft Certifications a distinct advantage
  • Working knowledge of SQL server/Web technologies/Scripting an advantage

Personal Characteristics, Knowledge & Skills

  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation
  • Customer service oriented and professional demeanour
  • Ability to communicate effectively in writing and verbally, both formally and informally. Strong skills in compiling documentation.  Excellent active listening skills
  • Solid problem solving, critical thinking and root cause analysis skills
  • Ability to work under pressure
  • Strong time management skills, able to multitask and set priorities
  • Ability to work on own initiative
  • Fine attention to detail and quality of work
  • Ability to work in a team environment
  • Able to instruct or teach others on IT, especially remotely

Additional Requirements

As the company has locations across Ireland, there will be some travel involved therefore own transport and a full driving licence is required.  Appropriate mileage will be paid.

 

Other Conditions

As the business operates 7 days a week, there will be some requirement to provide cover or be on call outside of normal working hours.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title Shipping and Operations Supervisor
Location Dublin Port
Job Type full-time
Date Posted August 30 2018

Top Oil has a vacancy for a Shipping and Operations Supervisor. If you a have experience of oil terminal operations and would like to grow your knowledge and competence in all aspects of oil terminal operations, with a view to progressing your career in this specialised field of work, this may be the role for you.

 

Job Title:                       Shipping and Operations Supervisor

Reporting to:                 Head of Terminal Operations

 

General Purpose of Role: The Shipping and Operations Supervisor will be capable of supervising all aspects of oil terminal operations at Top Oil’s Dublin Terminal and also provide supervision at a strategic oil storage location in Ringsend, Dublin. A key part of the role is the organisation and supervision of maintenance contractors. Typically, the role will involve two days per week at Ringsend and three days at Top Oil’s Dublin Port Terminal.

 

Duties and Responsibilities Include:

HSE

  • Understanding and promoting Top Oil’s Safety management system
  • Ensure all terminal policies and operation procedures are complied with
  • Be fully familiar with relevant emergency response plans and procedures
  • Reporting of any defects or unsafe acts or conditions
  • Ensure all accidents and near misses are brought to the attention of the Head of Terminal Operations

Ringsend 

  • Supervision of all on-site activities
  • Scheduling of site maintenance programme
  • Ensure contractors on-site have a safe system of work
  • Implement management of change procedure as required
  • Support audits and review of safety management system
  • Maintain all necessary records
  • Attend regular monthly meetings with site owner

Shipping

  • Coordinating Top Oil shipping schedule at Dublin Port Jetties
  • Optimising contract staff resources to ensure safety and efficient ship discharge to Top Oil’s storage tanks
  • Ensuring all product quality control procedures are implemented
  • Setting standards to ensure timely discharge of ships, investigation of any delays
  • Providing support to the supply team to minimise potential demurrage claims

 Terminal Operations

  • Supervision of all terminal activities including vehicle loading
  • Supervision of maintenance contractors on-site, issuing permits to work
  • Providing holiday cover if and when required

 

Person Specification:

 The ideal candidate will have a strong understanding of oil terminal operations, including all aspects of shipping discharge supervision.  Excellent IT Skills required to include Microsoft packages especially Excel.

Personal Characteristics

  •  Dedicated to delivering safe operations
  • Attention to detail and a keen focus on important tasks is essential
  • Demonstrates initiative and responsibility
  • Excellent interpersonal skills
  • Warm, personable, enthusiastic and approachable
  • Ability to communicate effectively in writing and verbally, both formally and informally
  • Excellent organisational skills
  • Ability to work to deadlines
  • Organised with a strong work ethic
  • Enjoys working in a team

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKs AND DUTIES ADDED FROM TIME TO TIME

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title Operations Executive
Location EastPoint Business Park
Job Type full-time
Date Posted August 27 2018

Top Oil has a vacancy for an Operations Executive (Maternity Contract). This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  

 Job Title:               Operations Executive (Maternity Contract)

Reporting to:          Manager – Business Operations

 

Main Purpose of Job:

Working within the Business Support team to support the network of depot locations both in ROI and NI by ensuring all monthly processing at depot level is completed accurately and within agreed deadlines. Monitoring, auditing and reporting on key areas of the business to include stock management, cash controls and monthly KPI’s.

 

Main Duties/ Responsibilities:

  • Act as a primary point of liaison with the depot network on queries, dealing directly with or escalating queries as required to team members and management
  • Process stock and cash transactions for a number of company owned locations on a daily basis
  • To provide business support to the management team within the Direct channel
  • Analyse information relating to stock and cash transactions daily, weekly and investigating these discrepancies as necessary with depot staff
  • Communicating regularly with the with the depots and identifying corrective action in line with the policy requirements
  • Prepare routine management and ad hoc reporting to include – Stock Reports, Domestic Debtors, Cash Analysis on a daily, weekly, monthly basis
  • Work with the department and depot network to ensure month-end close off is completed fully and on time each month
  • Provide cover for other members of the department or depot support teams as required
  • Complete ad hoc administration duties as required to ensure the smooth running of the depot

 

Qualifications Required:

  • Strong excel skills essential
  • Working knowledge of in-house ERP system (JDE preferable)
  • Accounting Qualification desirable e.g. IATI
  • Ability to work in a team environment
  • Background working in the retail environment an advantage

 

Job-Related Characteristics:

  • Friendly and outgoing personality
  • Excellent organisational abilities
  • Ability to work under pressure and to work on own initiative
  • Ability to work with team and co-ordinate results
  • Willingness to go the extra mile

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title HR Administrator
Location EastPoint Business Park
Job Type full-time
Date Posted August 14 2018

Top Oil has a vacancy for a HR Administrator. The position is based in our Head Office in EastPoint Business Park, Dublin 3 and there is a company funded bus from the city centre for those who do not drive.  You will love organising and being organised, enjoy interaction with people and know when to be discrete. MS Excel is your forte. You may be a career HR Administrator or an Administrator from another area or you may have had a career in a different field and welcome a change. If this sounds like you, please apply!

Job Title:                       Human Resources Administrator

Reporting to:                 HR Manager

 

General Purpose of Role: The HR Administrator will support the HR Manager and HR Generalist, providing administrative support and assisting with all aspects of the HR function.

Duties and Responsibilities Include:

HR Support

  • Maintaining database and files with all updates relating to starters, movers, leavers, promotions, personal employee information etc.
  • Maintaining employment contracts and training records on employee files
  • Producing monthly reports e.g. Headcount, Absence Management, Attendance and Annual Leave
  • Updating and maintaining the Company fire wallets on a fortnightly basis
  • Maintaining attendance & leave records & liaising with Managers to ensure local records are maintained correctly
  • Supporting the HR Team to arrange training as required
  • Arranging and co-ordinating the HR Induction Programme
  • Administering training programmes

Payroll 

  • Assisting in the preparation of weekly and monthly payroll
  • Liaising with depots to ensure data is collated in a timely manner
  • Working closely with the payroll team to ensure deadlines are adhered to

Employee Engagement

  • Working with the HR Team to provide support to the depot staff as required including dealing with queries on HR and payroll
  • Administer employee engagement activities such as suggestion scheme, purchase and issuing of vouchers for reward & recognition
  • Be a champion for HR and engagement initiatives, formally and informally

 

Other

  • Evaluate current HR administrative procedures and processes and suggest improvements to streamline the system
  • Lots of opportunities to participate in project groups especially those involved with employee engagement
  • Supporting the Probation process by issuing notices and maintaining records
  • Co-ordinate referral of staff for medicals
  • Administering Bike to Work and Taxsaver Commuter Schemes
  • Preparing purchase orders
  • Supporting new employees on joining the Company
  • Minute taking at formal HR meetings
  • Occasionally accompany HR Manager or the HR Generalist to other locations in Ireland to assist with HR activities especially minute taking
  • Maintain up to date information on drivers within the company including licences and penalty points
  • Engaging in specific HR Projects with the HR Manager and carrying out ad hoc administrative duties as required

Person Specification:

 The ideal candidate will have a strong administrative background, not necessarily in HR as training will be provided. This position may suit a person who has administrative experience in other areas and is looking to change career or return to the workforce or could suit a recent HR graduate with a strong administrative flair. Confidentiality is essential due to the highly sensitive nature of the job. Excellent IT Skills required to include Microsoft packages especially Excel.

Personal Characteristics

  •  Attention to detail is essential – both in quality and accuracy
  • Demonstrates initiative and responsibility
  • Excellent interpersonal skills
  • Warm, personable, enthusiastic and approachable while maintaining the necessary confidentiality and discretion essential in HR
  • Ability to communicate effectively in writing and verbally, both formally and informally
  • Excellent organisational skills
  • Ability to work to tight deadlines
  • Organised with a strong work ethic
  • Enjoys working in a team

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title Business Process Administrator (Maternity Cover)
Location EastPoint Business PArk
Job Type temporary
Date Posted August 14 2018

Top Oil has a vacancy for a Business Process Administrator (Maternity Contract). This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  

Job Title:                Business Process Administrator (Maternity Contract)

Reporting to:          Manager – Business Operations

Main Purpose of Job:

Working within the Business Support team to support the network of depot locations both in ROI and NI by ensuring all monthly processing at depot level is completed accurately and within agreed deadlines. Monitoring, auditing and reporting on key areas of the business to include stock management, cash controls and monthly KPI’s.

 

Main Duties/ Responsibilities:

  • Act as a primary point of liaison with the depot network on queries, dealing directly with or escalating queries as required to team members and management
  • Process stock and cash transactions for a number of company owned locations on a daily basis
  • To provide business support to the management team within the Direct channel
  • Analyse information relating to stock and cash transactions daily, weekly and investigating these discrepancies as necessary with depot staff
  • Communicating regularly with the with the depots and identifying corrective action in line with the policy requirements
  • Prepare routine management and ad hoc reporting to include – Stock Reports, Domestic Debtors, Cash Analysis on a daily, weekly, monthly basis
  • Work with the department and depot network to ensure month-end close off is completed fully and on time each month
  • Provide cover for other members of the department or depot support teams as required
  • Complete ad hoc administration duties as required to ensure the smooth running of the depot

 

Qualifications Required:

  • Strong excel skills essential
  • Working knowledge of in-house ERP system (JDE preferable)
  • Accounting Qualification desirable e.g. IATI
  • Ability to work in a team environment
  • Background working in the retail environment an advantage

 

Job-Related Characteristics:

  • Friendly and outgoing personality
  • Excellent organisational abilities
  • Ability to work under pressure and to work on own initiative
  • Ability to work with team and co-ordinate results
  • Willingness to go the extra mile

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Kilbarrack
Job Type part-time
Date Posted July 23 2018

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Service Station, Swan Nest Road, Kilbarrack, Dublin 5. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

 

Title:                              Forecourt Attendant (Part Time)

Reporting to:             Forecourt Supervisor

 

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

 

Main Duties/Responsibilities:

  •  To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Skills and Competencies

  • Customer service focused
  • Motivated, proactive and enthusiastic
  • Ability to work on their own initiative
  • Time management ability
  • Good organisational skills
  • Being courteous, professional and persistent

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

To apply for this position, send your cover letter and CV to humanresources@top.ie no later than Thursday 26th July 2018.

 

 

 

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title Customer Service Representative
Location Castlebar
Job Type part-time
Date Posted July 18 2018

Top Oil has a vacancy for a Part-Time Customer Service Representative. The position is based in Top Oil Castlebar, Moneen Industrial Estate, F23 H243, Castlebar. This is a 12 hour position including Saturday work from 9am until 1pm.  If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further your career, please apply!

Title:                                Customer Service Representative

Reporting to:                   CSR Team Leader

 

Primary Purpose of the Role:       To assist in the smooth running of the depot on a day-to-day basis by working primarily on the telephone on both inbound and outbound domestic calls. Responsibilities will include telesales and customer care, involvement in credit control phone calls and co-ordination with reps and drivers to ensure excellent customer service in all areas of the sale.

 

Main Duties and Responsibilities

Customers

 First point of contact on the phones ensuring all incoming calls are handled in an efficient manner

  • Actively converting price quotation queries into sales
  • Ensuring that all customer queries are dealt with and resolved
  • Maintaining good relations with existing customers

 

Database Management

  • Ensuring on line order entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete
  • Checking customer pricing / customer balances while customers are on the phone

 

Business Generation

 

  • Actively targeting lapsed customers on a daily basis
  • Following up on sales calls that aren’t converted first time
  • Up selling to all customers in terms of drop size and products
  • Actively taking part in initiatives to generate prospects
  • Contacting commercial prospects via targeted phone campaigns in order to generate leads to assist the field sales team in increasing market share
  • Increasing new customers by a targeted number per month

 

Credit

  • Encouraging customers pay by credit card or COD for their domestic delivery
  • Contacting customers by phone on a regular basis to collect outstanding amounts

 

Account Management

  • Follow up with all new customers within one week to complete customer service audit
  • Regular contact with key accounts to maintain good relations and create loyalty

 

Administration

  • Carry out administration in relation to customer transactions including sales order entry, customer payments, credit collection
  • Carry out cash & stock reconciliations and other admin duties on an as required basis

 

Other

  • To complete ad hoc administration duties as required ensuring the smooth running of the depot

 

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Qualifications and Experience Required

  • Minimum 2 years’ experience in a customer focused role.
  • Proven ability to meet and exceed targets
  • Experience of working in within a telesales environment
  • IT skills – proficient in Microsoft Excel

 

 Personal Characteristics, Knowledge & Skills

  • Customer Service focused
  • Motivated, proactive and enthusiastic
  • Organisational and time management skills are essential
  • Being courteous, professional and persistent

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

 

Interested candidates can apply by sending their cover letter and CV to humanresources@top.ie no later than Monday 23rd July 2018.

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title IT Support Engineer
Location Head Office
Job Type full-time
Date Posted July 18 2018

Top Oil has a vacancy for an IT Support Engineer.  The position is based in our Head Office in EastPoint Business Park, Dublin 3. You will always be focused on your customer and never lose sight of the importance of IT as a business tool for your colleagues.   You love solving problems and helping non-techies navigate IT.  If this sounds like you, please apply!

 

Job Title:                    IT Support Engineer

Reporting to:            IS Manager

 

Primary Purpose of Job: The IT Support Engineer provides technical assistance to computer users across the organisation, either in person, via telephone or electronically. 

 

Main Duties / Responsibilities

  • Provide first-line technical support and assistance to internal customers on all matters relating to IT through the IT Helpdesk
  • Log, track and monitor all help desk interactions to ensure a timely resolution and maintain thorough communication with the user until the help desk request can be closed
  • Use strong analytical skills to analyse and resolve technical issues relating to a broad range of IT hardware and software applications and quickly escalate issues that require urgent attention or more senior level support
  • Provide support to the IT department as needed
  • Support on the documentation of procedures and processes in order to support the IT Helpdesk
  • Procure, install and configure user PCs, Laptops, Software, Phones, Printers and other devices as required
  • Maintain accurate hardware and software inventory and prepare periodic helpdesk activity reports
  • Participate in projects as required to facilitate improvements to business processes and/or infrastructure
  • Although based in head office, you will occasionally travel to other sites in the company

 

Qualifications & Experience Required

  • Bachelor’s degree in Information Technology or related field
  • A minimum of 3-5 years IT Experience (Helpdesk and Support)
  • Previous experience in IT Helpdesk including supervision of IT helpdesk ticketing system and liaising with 3rd party support
  • Advanced level experience and working knowledge of computer hardware, network printers, Windows operating systems, Citrix, Exchange Server and Active Directory-Users/Group and Policies
  • Strong network experience which includes TCP/IP, VPN, Wi-Fi, LAN, WAN, Switches and Cabling
  • Working experience of VMWare, Citrix, MS Office, Backup Software, Server hardware and operating systems, Mobile devices (Smart phones and Tablets)
  • A broad technical knowledge will be required to meet the ever-changing challenges of the business.
  • Microsoft Certifications a distinct advantage
  • Working knowledge of SQL server/Web technologies/Scripting an advantage

 

Personal Characteristics, Knowledge & Skills

  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation
  • Customer service oriented and professional demeanour
  • Ability to communicate effectively in writing and verbally, both formally and informally. Strong skills in compiling documentation.  Excellent active listening skills
  • Solid problem solving, critical thinking and root cause analysis skills
  • Ability to work under pressure
  • Strong time management skills, able to multitask and set priorities
  • Ability to work on own initiative
  • Fine attention to detail and quality of work
  • Ability to work in a team environment
  • Able to instruct or teach others on IT, especially remotely

 

Additional Requirements

As the company has locations across Ireland, there will be some travel involved therefore own transport and a full driving licence is required.  Appropriate mileage will be paid.

 

Other Conditions

As the business operates 7 days a week, there will be some requirement to provide cover or be on call outside of normal working hours.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Fuel Card Inside Sales Executive
Location Head Office
Job Type full-time
Date Posted July 13 2018

Top Oil has a vacancy for an Inside Sales Executive. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  If you are passionate about sales, have great communication skills and are looking for an opportunity to further your career, please apply!

 

 Job Title:                    Fuel Card Inside Sales Executive

Reporting to:            Contact Centre Manager

Primary Purpose of the Role: To make sales and generate leads over the phone via outbound telesales campaigns. Develop and maintain a thorough understanding of our products and services in order to meet or exceed set sales and service targets.

Main Duties / Responsibilities

  • Deliver prepared sales pitches, with the support of call guides that describe products or services, in order to persuade potential customers to purchase Top Oil Fuel Card products or services
  • Respond to and follow up on sales enquiries by both telephone & email
  • Contact businesses by telephone in order to solicit sales of Top Oil products
  • Explain products or services and prices, and answer questions from customers
  • Accurately record customer information in relevant systems
  • Achieve or exceed KPI targets as set by the Contact Centre Manager in respect to sales, quality of work and any other metrics as required
  • Be fully conversant with relevant Data Protection Legislation and abide by same at all times during customer interactions
  • Handle customer sales and service queries via telephone, web-chat, email and any other channel as required

Qualifications & Experience Required

  • Proven track record of B2B and / or B2C sales
  • Minimum of 2 years’ experience in a sales and service role
  • Proven ability to meet and exceed sales and other targets
  • Experience of working within a telesales environment and / or contact centre environment is an advantage.

Personal Characteristics, Knowledge & Skills

  • Team player – working in co-operation with colleagues and local management teams
  • Customer service oriented, excellent telephone manner and professional demeanour
  • Confident / self-starter
  • Ability to work on own initiative
  • Resilient and ‘can-do’ attitude
  • Target and results driven
  • Excellent sales skills
  • Good Computer skills i.e. Microsoft Office

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKs AND DUTIES ADDED FROM TIME TO TIME

 To apply, send your cover letter and CV to humanresources@top.ie 

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Ballina
Job Type part-time
Date Posted June 14 2018

Top Oil has a vacancy for a permanent part-time contract for a Forecourt Attendant. The position is based in Top Oil, Crossmolina Road, Ballina, Co. Mayo. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                                Forecourt Attendant

Reporting to:                   Forecourt Supervisor

 

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

 

 Main Duties/Responsibilities:

  •  To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Skills and Competencies

  • Customer service focused
  • Motivated, proactive and enthusiastic
  • Ability to work on their own initiative
  • Time management ability
  • Good organisational skills
  • Being courteous, professional and persistent

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

 

Interested Candidates can apply by sending there CV to humanresources@top.ie

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
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Position Filled
Job Title Accounts Payable Specialist
Location EastPoint Business Park
Job Type full-time
Date Posted June 11 2018

Top Oil has a vacancy for an Accounts Payable Specialist in our Accounts Department. This role is based in our Head Office Top Oil, Block P1 EastPoint Business Park, Dublin 3.  If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

 

Title:                           Accounts Payable Specialist

Reports to:                Financial Controller

 

Main Purpose of Job:

To work as a part of the Accounts Payable team, to ensure timely processing of all supplier invoices in line with month end timelines.  To work with both suppliers and internal staff to ensure adherence to the AP procedures.  To deal with supplier queries in a timely and effective manner to bring outstanding payments to a satisfactory conclusion. 

Main Duties/Responsibilities:

  • Assigned purchase invoices are processed, correctly coded and paid in an efficient and timely manner
  • Preparing monthly creditors reconciliations.
  • Preparation of bank reconciliations and related journals.
  • Assisting in the preparation of month end overhead accruals.
  • Update monthly accounts payable KPI reports.
  • Provide suitable cover for processing and payment of employee expenses.
  • Liaise with suppliers and internal departments on queries as requested.
  • Supplier Master Setup & Maintenance.
  • Work with Financial Controller to review and update accounts payable documents and procedures.
  • Assist reconciliations as required.
  • Other Ad hoc duties as required.

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.
  • Work with Finance to achieve Departmental goals.

Qualifications and Experience Required

  • A proven track record and experience of at least two years Accounts Payable experience or related role with demonstrable evidence of successful delivery of results
  • Experience using accounts payable software, preferably ERP
  • Knowledge of Microsoft Office Package, particularly Excel
  • Strong organisational and problem solving skills
  • Experience of working to deadlines
  • Good communication skills

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

Tedcastle Oil Products Unlimited Company is an equal opportunities employer

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Castlebar
Job Type full-time
Date Posted June 07 2018

Top Oil has a vacancy for a Permanent Oil Tanker Driver. The position is based in Top Oil, Moneen Industrial Estate, F23 H243, Castlebar. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:                      Depot Manager 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading And Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards.
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures.
  • At all times handle oil giving due care and regard to the environment.
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

To apply, send your CV to humanresources@top.ie

Candidate Privacy Notice

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Oil Tanker Driver
Location Dublin
Job Type full-time
Date Posted May 30 2018

Top Oil has a vacancy for a Permanent Oil Tanker Driver. The position is based in Top Oil, Dublin Port and will deliver to our domestic and commercial customers in the Greater Dublin area. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

 

Title:                 Oil Tanker Driver

Reporting to:           Depot Manager 

 

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

 

Vehicles: 

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading and Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures
  • At all times handle oil giving due care and regard to the environment
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

 

Experience and Qualifications

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

 

Personal Characteristics, Knowledge & Skills

  • Strong customer service skills and professional demeanour
  • Strong time management skills 
  • Ability to work under Health and Safety regulations
  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation

 

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Forecourt Attendant
Location Kilbarrack
Job Type part-time
Date Posted May 08 2018

Top Oil has a vacancy for a Part Time Forecourt Attendant. The position is based in Top Oil Service Station, Swan Nest Road, Kilbarrack, Dublin 5. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

Title:                             Forecourt Attendant (Part Time)

Reporting to:             Forecourt Supervisor

 

Purpose of the Role: To ensure all yard sales activities are completed promptly and correctly while delivering excellent customer service.

 Main Duties/Responsibilities:

  •  To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment
  • Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required
  • To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation
  • To carry out general administration duties and tasks
  • To complete the necessary Health and Safety procedures
  • To carry out any other additional duties as required ensuring the smooth running of the depot
  • Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

Person Specification:

Experience and Knowledge

  • Work Experience and Qualifications – Previous experience in a busy customer service role.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Disposition

  • Committed, enthusiastic and energetic individual.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, the Forecourt Assistant will operate in a multi-task environment and will be able to challenge themselves to exceed standards, striving for best in class. They are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • Ability to lead, take charge, work on their own initiative.
  • Strong attention to detail.
  • Excellent IT skills.

 Skills and Abilities

The Forecourt Attendant will possess all of the following attributes:

  • Communications – A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally. A skilled active, empathetic listener, you are able to give full attention to what others are saying and take the time to understand the points being made.
  • Time Management - Managing one\\'s own time and the time of others productively.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

https://www.linkedin.com/company/tedcastle-oil-products-limited

https://www.facebook.com/TOPOilFuelingIreland/?fref=nf

To apply for this position, send your cover letter and CV to humanresources@top.ie no later than Friday 11th May 2018.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Depot Manager
Location Kilkenny
Job Type full-time
Date Posted April 30 2018

Top Oil has a vacancy for a Depot Manager.  The position is based in Kilkenny in the Hebron Industrial Estate. If you have great people management skills, are flexible and willing to go the extra mile while effectively managing your team in a fast paced customer focused environment and are looking for an opportunity to further your career, please apply!

Title:                                  Depot Manager

Reporting to:                 Business Operations Manager

                                             Regional Manager

Primary Purpose of the Role:    

To manage the day to day depot activities to achieve greater efficiencies for the business and improved productivity within the team while achieving the budgeted volume & contribution. The role is suited to someone flexible, willing to go the extra mile while effectively managing the team in a fast paced customer focused environment.

Key Responsibilities

People Management

  • Management of the depot team drivers, administrators and customer service representatives) including, recruitment, training and performance management.

 

Administration, Processing & Account Management

  • Managing the office team to ensure month-end close off is completed on time to include bank reconciliations, stock management and account reconciliations
  • Responsible for achievement of a minimum of 90% pass grade on all process audits

 

 Trucks and Drivers

  • Responsible for ensuring that all plant and trucks are in safe working order through implementation of  preventative maintenance schedules
  • Achieve operational excellence and maximise synergies across the region through ongoing review of routing schedules and sensible management of staff working hours

 

Stocks

  • Manage all stock levels in the depots ensuring all procedures are followed

 

Finance & Costs

  • Manage all costs within the business to keep within budget and contribute towards achievement of monthly depot P&L’s for all sales, margins and overheads
  • Ensuring all invoices/PO’s are coded correctly and input into JDE

 

 Safety & Security

  • Responsible for ensuring that staff can work in a safe and secure environment and that all business is conducted in a safe manner
  • Responsible for ensuring that all operational and H&S policies and procedures are followed

 

Debtors

  • Overall management of domestic ledger
  • Leading the team to encourage domestic customers to pay by credit card/COD

Other

  • To complete as hoc administration duties as required to ensure the smooth running of the depot

 

Competencies & Requirements

  • People Management experience
  • Develop and maintain a good team spirit with all depot staff and encourage co-operation with other depots and departments
  • Operate at all times, in a customer friendly and supportive way with all internal customers
  • “Can do” attitude
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Senior Systems Administrator
Location EastPoint Business Park
Job Type full-time
Date Posted April 20 2018

Top Oil has a vacancy for a Senior Systems Administrator.   This position is based in EastPoint Business Park, Dublin 3, Ireland. You will always be focused on your customer and never lose sight of the importance of IT as a business tool for your colleagues.   You love solving problems and helping non-techies navigate IT.  If this sounds like you, please apply!

 Job Title:                    Senior Systems Administrator

Reporting to:            IS Manager

Primary Purpose of Job: The Senior Systems Administrator maintains the Head Office\DR Datacentres and provides technical assistance to computer users across the enterprise.

Main Duties / Responsibilities

  • Active Directory Administration and maintenance
  • Windows server Administration
  • VMWare cluster environment administration
  • Citrix Xenapp and Xenmobile administration
  • MS SQL administration
  • Sharepoint administration and support
  • Administer an Office 365 environment
  • PC admin tasks (software installs, updates) for Windows 7, Windows 10 and IGEL OS
  • Maintain Service Desk system for the office to ensure that all tickets are resolved as per SLA.
  • Use strong analytical skills to analyse and resolve technical issues relating to a broad range of IT hardware and software applications .
  • Provide support to the IT department as needed
  • Support on the documentation of procedures and processes in order to support the IT Helpdesk
  • Procure, install and configure user PCs, Laptops, Software, Phones, Printers and other devices as required
  • Maintain accurate hardware and software inventory and prepare periodic helpdesk activity reports
  • Participate in projects as required to facilitate improvements to business processes and/or infrastructure
  • Although based in head office, you will occasionally travel to other sites in the company

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff

Qualifications & Experience Required

  • Bachelor’s degree in Information Technology or related field
  • A minimum of 3-5 years IT Experience
  • Previous experience in IT Helpdesk including supervision of IT helpdesk ticketing system and liaising with 3rd party support
  • Advanced level experience and working knowledge of computer hardware, network printers, Windows operating systems, Citrix, Exchange Server\Office365
  • Advanced level experience on Active Directory-Users\Group and Policies
  • Sharepoint administration\Configuration\Support
  • MS SQL database support experience: Backups and maintenance plans, Windows and SQL login security, performance monitoring and tuning, SQL utilities and Configuration Managers, and Integration and Reporting Services.
  • Strong network experience which includes TCP/IP, MPLS,VPN, Wi-Fi, LAN, WAN, Switches and Cabling
  • Working experience of VMWare, Citrix, MS Office, Veeam, Server hardware and operating systems
  • Working experience of Mobile Device Management - Xenmobile
  • A broad technical knowledge will be required to meet the ever-changing challenges of the business.
  • Microsoft Certifications a distinct advantage
  • Working knowledge of Web technologies/Scripting an advantage

Personal Characteristics, Knowledge & Skills

  • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation
  • Customer service oriented and professional demeanour
  • Ability to communicate effectively in writing and verbally, both formally and informally. Strong skills in compiling documentation.  Excellent active listening skills
  • Solid problem solving, critical thinking and root cause analysis skills
  • Strong time management skills, able to multitask and set priorities
  • Ability to work on own initiative
  • Fine attention to detail and quality of work
  • Ability to work in a team environment
  • Able to instruct or teach others on IT, especially remotely

Additional Requirements

As the company has locations across Ireland, there will be some travel involved therefore own transport and a full driving licence is required.  Appropriate mileage will be paid.

Other Conditions

As the business operates 7 days a week, there will be some requirement to provide cover or be on call outside of normal working hours.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKs AND DUTIES ADDED FROM TIME TO TIME

 To apply, send your CV to humanresources@top.ie no later than Friday 27th April 2018

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Depot Administrator/CSR
Location Dublin
Job Type full-time
Date Posted April 18 2018

We are a family-owned Irish oil company, dedicated to serving our customers across Ireland. We provide a true end-to-end solution, this means delivering quality from our tank to yours whether in industry, businesses, farms, homes or in your vehicle.

The bedrock of our success is our committed team. People are our passion, this ranges from the people we work with, our customers and those we look forward to serving in the future. We pride ourselves on being personable and on building long term relationships that last. Our DNA lies in the communities we have grown from over the past 200 years, from cities to rural heartlands.  It is those communities that are important to us. We are driven each day to offer our customers more than just a product, we offer an experience and a brand that you can trust.  For more information visit our linkedin page here

Top Oil has a vacancy for a Depot Administrator. The position is based in our Dublin Depot Top Oil, Promenade Road, Dublin 3. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!

 

Title:                                  Depot Administrator/CSR

Reporting to:                   Depot Manager – Dublin

 

Primary Purpose of the Role: To assist in the smooth running of the depot on a day-to-day basis. Responsibilities will include processing and cash management, while ensuring proper stock procedures are in operation. Involvement in account reconciliations, credit control and drivers queries.

 

Main Duties/ Responsibilities

Customers

  • First point of contact on the phones ensuring all incoming calls are handled in an efficient manner
  • Actively converting price quotation queries into sales
  • Ensure that all customer queries are dealt with and resolved in a timely manner
  • Maintaining good relations with existing customers

 

Process

  • To ensure month-end close off is completed fully and on time each month
  • Carry out administration in relation to customer transactions including sales order entry, customer payments, credit collection along with cash & stock reconciliations
  • To ensure the bank reconciliation is completed on time and that all discrepancies have been investigated
  • To investigate discrepancies in figures where necessary

 

Accounts

  • Receipting in cash from customers & completing a daily lodgement
  • Entering and applying cash to the correct customer account
  • Entering discounts & credit notes

 

Stocks

  • Completing the daily depot reconciliation
  • Querying any discrepancies that may occur
  • Monitoring drivers’ sheets to ensure daily dips are completed by the drivers and highlighting any issues directly to them

 

Drivers

  • Effecting deliveries as soon as possible and in a safe and courteous manner
  • Working closely with the drivers to ensure smooth running the depot deliveries

 

Debtors

  • Contacting customers by phone on a regular basis to collect outstanding amounts.
  • Encouraging customers to pay by credit card or COD for their domestic delivery

 

Database Management

  • Ensuring on line order entry is the primary method of order entry
  • Setting up new domestic customers while the customer is on the phone ensuring data is accurate and complete

 

Business Generation

  • Actively targeting lapsed customers on a daily basis
  • Following up on sales calls that aren’t converted first time
  • Up selling to all customers in terms of drop size and products
  • Increasing new customers by a targeted number per month

 

Other

  • To complete ad hoc administration duties as required ensuring the smooth running of the depot

 

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff

Person Specification:

 

Experience and Knowledge

  • Work Experience and QualificationsA proven track record and experience in an administrative or role with demonstrable evidence of successful delivery of results. Excellent IT skills with knowledge of Microsoft Office package.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • SalesKnowledge of principles and methods for showing, promoting, and selling products or services. Knowledge of principles and processes for providing customer and personal services.

Disposition

  • Committed, enthusiastic and energetic, the Depot Administrator will have the drive, initiative and focus required in this busy diverse role.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, the Depot Administrator will operate in a multi-task environment with deadlines and will be able to challenge themselves to exceed standards, striving for best in class. They are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • Attention to detail and accuracy are your touchstone.
  • Excellent IT Skills and numerical ability.

 

Skills and Abilities

The Depot Administrator will possess all of the following attributes:

  • Communications – A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally. A skilled active, empathetic listener, you are able to give full attention to what others are saying and take the time to understand the points being made.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Time Management – Managing one’s own time and the time of others productively.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

 

To apply, send your cover letter and CV to humanresources@top.ie

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Permanent Oil Tanker Driver
Location Dublin
Job Type full-time
Date Posted April 18 2018

Top Oil has a vacancy for a Permanent Oil Tanker Driver. The position is based in Top Oil, Dublin Port and will deliver to our domestic and commercial customers in the Greater Dublin area. If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:                      Depot Manager

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

 

Vehicles:

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

 

Vehicle Loading and Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures
  • At all times handle oil giving due care and regard to the environment
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

 

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

 

The Person:

 

Experience and Knowledge:

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

 

Personality

  • Committed, enthusiastic and energetic, the Oil Tanker Driver will have the drive, initiative and focus required in this busy role.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, you are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • You enjoy dealing directly with customers and your instinct is to make sure your customers are satisfied and are comfortable making sales or approaching potential customers. You create loyalty among your customers.
  • Attention to detail and accuracy are your touchstone.
  • You choose to work safely.

Skills and Abilities

Our driver will possess all of the following:

  • Excellent Driving Skills – With an ability to maintain your focus and stay alert to the challenges of driving a HGV, you are expert at controlling the performance of a vehicle and always practice defensive driving.
    • Problem Sensitivity & Critical Thinking — The ability to tell when something is wrong or is likely to go wrong. It does not necessarily involve solving the problem, only recognizing there is a problem. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Control Precision— The ability to quickly and repeatedly adjust the controls and operations of a machine, equipment or a vehicle to exact positions.
    • Far & Near Vision— The ability to see details at a distance and to see details at close range (with prescription glasses if necessary).
    • Multi-limb Coordination— The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
    • Reaction Time— The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
  • Communications – A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally. A skilled active, empathetic listener, you are able to give full attention to what others are saying and take the time to understand the points being made.
  •  Time Management – Managing one’s own time productively.
  • Social Perceptiveness— Being aware of others’ reactions and understanding why they react as they do.

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME

To apply, send your cover letter and CV to humanresources@top.ie

THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Customer Service Representative
Location Cavan
Job Type temporary
Date Posted January 24 2018

Top Oil has a vacancy for an Oil Tanker Driver. The position is based in Top Oil, Dublin Port and will deliver to our domestic and commercial customers in the Greater Dublin area.    If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:               Depot Manager

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

 

Vehicles:

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

Vehicle Loading and Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures
  • At all times handle oil giving due care and regard to the environment
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

The Person:

 Experience and Knowledge:

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

Personality

  • Committed, enthusiastic and energetic, the Oil Tanker Driver will have the drive, initiative and focus required in this busy role.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, you are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • You enjoy dealing directly with customers and your instinct is to make sure your customers are satisfied and are comfortable making sales or approaching potential customers. You create loyalty among your customers.
  • Attention to detail and accuracy are your touchstone.
  • You choose to work safely.

 

Skills and Abilities

Our driver will possess all of the following:

  • Excellent Driving Skills – With an ability to maintain your focus and stay alert to the challenges of driving a HGV, you are expert at controlling the performance of a vehicle and always practice defensive driving.
    • Problem Sensitivity & Critical Thinking — The ability to tell when something is wrong or is likely to go wrong. It does not necessarily involve solving the problem, only recognizing there is a problem. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Control Precision— The ability to quickly and repeatedly adjust the controls and operations of a machine, equipment or a vehicle to exact positions.
    • Far & Near Vision— The ability to see details at a distance and to see details at close range (with prescription glasses if necessary).
    • Multi-limb Coordination— The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
    • Reaction Time— The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
  • Communications – A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally. A skilled active, empathetic listener, you are able to give full attention to what others are saying and take the time to understand the points being made.
  • Time Management - Managing one\\'s own time productively.
  • Social Perceptiveness— Being aware of others\\' reactions and understanding why they react as they do.
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Marketing Executive
Location Dublin
Job Type part-time
Date Posted January 23 2018

Top Oil has a vacancy for a Marketing Executive. The position is based in our Head Office in EastPoint Business Park. If you have great organisational skills, strong IT skills, attention to detail and are ambitious, looking for an opportunity to gain valuable experience and work towards the next step in your career in a really busy Marketing Department, Please apply!

Title:                           Marketing Executive

Reporting to:            Marketing and Communications Manager

Primary purpose of the role: To effectively support the marketing function through administration, digital content and development of the marketing brand and support the rollout of the Marketing and promotional plan.

 

Main Duties and Responsibilities:

  • To promote the Top Oil brand internally and externally through coordination of activity with advertising, social and online in line with brand guidelines.
  • Support Marketing & Communications Manager on requirements as requested.
  • Support our wider team with requirements in line with marketing plan.
  • Coordinate the production of collateral in line with brand guidelines and budget constraints.
  • Drive consistency in the brand and act as a brand ambassador for all marketing requirements.

 

Social Media / Online:

  • Monitor and coordinate all social media channel activity in line with the social media plan, keeping content up to date, balanced between competitions, regions and engaging content. Targeted frequency of posts.
  • Monitor posts and respond appropriately, monitor outside office hours where required.
  • Update website with relevant news / promotions / content to reflect and in line with other business activity.
  • Foster and develop collaborative working in advising and supporting the delivery of the digital marketing agenda, which is aligned to the Marketing and Communications Strategy.
  • Be a champion of online communications and ensure that a proactive and open communications culture is promoted and sustained throughout the Organisation.
  • Provide creative ideas for marketing content and assist in the management of the Top Oil brand, ensuring that all digital marketing and communication activities reflect the brand, and its associated mission, vision, purpose, values and goals.

 

Marketing

  • Be the Administrator for the department’s online systems and manage user accounts.
  • Liaise with Marketing, IT and system vendors to maintain and develop appropriate systems.
  • Maintain collaborative partnerships with agencies and vendors.
  • Working knowledge of MS office, Excel etc., Google Ad Words/Analytics, SEO, Indesign is essential.
  • To complete ad hoc administration duties as required by management to ensure the smooth running of the department.

 

Technical

  • Update online activity and online order analysis and develop monthly reports for key stakeholders to review activity.
  • Prepare online newsletters and promotional emails and organise their distribution through various channels and gather analytics on success.
  • Acquire insight in online marketing trends, monitor competitor social media, websites and email newsletters and keep on file best practice.
  • Track, monitor and create timely reports that include analysis and tracking across the digital portfolio to measure performance of digital marketing efforts.

 

Launches / External Activity:

  • Coordinate design requirements with suppliers to ensure collateral development is in line with budgets and delivered in a timely manner.
  • Ensure any external activity is completed effectively and attend where appropriate to gather social media content. Ensure de brief of launches are completed with images to coincide. Work to always improve launches and use innovative ways to represent the brand.
  • Coordinate and monitor analysis of all campaign or project activity from activation through to redemption.

 

Relationship with other Jobs

  • Operate, at all times, in a customer friendly and supportive way with both customers and staff.

 

Person Specification:

 Experience and Knowledge

Work Experience and Qualifications:

  • 3rd level qualification in Marketing, Digital Marketing or associated discipline experience.
  • 2-3 years proven experience as Marketing Support or similar role within the energy sector or comparable, multi service organisation.
  • A proven track record of developing and delivering successful digital marketing campaigns within the sector or comparable, complex organisation.
  • Experience in design, direction and oversight of digital marketing campaigns.
  • Proven experience of managing a website, CMS and digital platforms.

 

Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to establish clear priorities for actions and to increase the performance and profitability of the Top Oil businesses.

 

Disposition

  • Committed, enthusiastic and energetic, the Marketing Executive will have the drive, initiative and focus required in this busy diverse role.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, the Marketing Executive will operate in a multi-task environment with deadlines and will be able to challenge themselves to exceed standards, striving for best in class. They are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • Analytical mindset and critical thinking, Attention to detail and accuracy are your touchstone.
  • Positive ‘can do’ attitude with focus on positioning Top Oil in the most effective way.

 

Skills and Abilities

The Marketing Executive will possess all of the following attributes:

  • IT: Excellent IT & Design applications skills: MS office, Excel etc.,Moz, Google Ad Words/Analytics, SEO, Indesign.
  • Communications: A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally. A skilled active, empathetic listener, you are able to give full attention to what others are saying and take the time to understand the points being made.
  • Time Management: Managing one\'s own time and the time of others productively.
  • Attention to detail: Managing timelines against quality of work and focus on making every element of the marketing request the best it can be.
  • Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Working Abilities: Good interpersonal skills and a strong ability to work on own initiative while also working in a team environment. Ability to work to tight deadlines.
  • Full Driving Licence required – role may include visiting Depots & forecourts and attending weekend events on occasion
  • Ability to work beyond stated working hours in contract of employment when required.
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Relief Oil Tanker Driver
Location Dublin Depot
Job Type full-time
Date Posted January 12 2018

Top Oil has a vacancy for an Oil Tanker Driver. The position is based in Top Oil, Dublin Port and will deliver to our domestic and commercial customers in the Greater Dublin area.    If you hold a current HGV licence, ADR certificate and relevant CPC Certificates, are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply!

Title:                                Oil Tanker Driver

Reporting to:               Depot Manager

Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.

The Job:

Customers:

  • To treat all customers in a professional and courteous manner.
  • To provide all customers with a safe and professional service in accordance with company delivery procedures
  • Maintain good relations with existing customers
  • Promote the company, service and products at all times
  • Be alert to sales opportunities and pass relevant leads to the Depot

 

Vehicles:

  • Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures
  • Ensure the best care and use of the Company’s vehicle and equipment
  • Report vehicle defects to supervisor immediately

 

Vehicle Loading and Delivery:

  • Load/unload your vehicle safely in accordance with Company procedures and legal standards
  • Deliver oil to customers in a safe efficient manner in accordance with Company procedures
  • At all times handle oil giving due care and regard to the environment
  • Load your vehicle taking into consideration delivery route and load distribution required for each day.
  • Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards

 

Administration: 

  • Complete the drivers stock reconciliation sheet on a daily basis
  • Complete a loading docket for each loading to your truck
  • Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct
  • Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day
  • Complete daily and weekly vehicle checklists as required
  • Read the Company Drivers Handbook carefully and follow the guidelines as required
  • Complete detailed written incident reports

 

Cash:

  • Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily

 

Other

  • At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents
  • Avoid loss or damage to goods or property
  • Participate in all company training and awareness programmes

 

The Person:

 Experience and Knowledge:

  • Must hold a current HGV licence, ADR certificate and relevant CPC Certificates
  • Experience in the oil industry is desirable but not essential

 

Personality

  • Committed, enthusiastic and energetic, the Oil Tanker Driver will have the drive, initiative and focus required in this busy role.
  • A heads up person, you will always be alert to your own performance and to the systems you work with and will analyse and consider what you could do to make improvements or take corrective action.
  • A highly motivated self-starter, you are not easily deterred when obstacles or delays are encountered, are organised and unflappable with a strong work ethic.
  • You enjoy dealing directly with customers and your instinct is to make sure your customers are satisfied and are comfortable making sales or approaching potential customers. You create loyalty among your customers.
  • Attention to detail and accuracy are your touchstone.
  • You choose to work safely.

 

Skills and Abilities

Our driver will possess all of the following:

  • Excellent Driving Skills – With an ability to maintain your focus and stay alert to the challenges of driving a HGV, you are expert at controlling the performance of a vehicle and always practice defensive driving.
    • Problem Sensitivity & Critical Thinking — The ability to tell when something is wrong or is likely to go wrong. It does not necessarily involve solving the problem, only recognizing there is a problem. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Control Precision— The ability to quickly and repeatedly adjust the controls and operations of a machine, equipment or a vehicle to exact positions.
    • Far & Near Vision— The ability to see details at a distance and to see details at close range (with prescription glasses if necessary).
    • Multi-limb Coordination— The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
    • Reaction Time— The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
  • Communications – A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally. A skilled active, empathetic listener, you are able to give full attention to what others are saying and take the time to understand the points being made.
  • Time Management - Managing one\'s own time productively.
  • Social Perceptiveness— Being aware of others\' reactions and understanding why they react as they do.
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled
Job Title Accountant
Location EastPoint Business Park
Job Type temporary
Date Posted January 11 2018

Tedcastles Oil Products has a 6 month contract role for an Accountant reporting directly to the Financial Controller to cover a busy period within the business. They will work with the finance team of a large private company to produce the budgeting and forecasting information for the company. There will be involvement in financial reporting, management accounting and the year-end statutory audit.  Strong financial experience in a similar role is required.

Title:                                        Accountant

Reporting to:                      Financial Controller

Main Duties and Responsibilities

  • The preparation of the annual budget including, preparation of detailed sales and overhead budgets, summary P & L accounts and phased balance sheets and cash flows
  • Preparation of key management information on a monthly, quarterly and annual basis including budget versus actual variance analysis
  • Assisting with the yearend audit including the preparation of the year-end audit file, review of creditor reconciliations, drafting statutory accounts and other year-end work.
  • Other ad hoc items as they arise

 

Competencies and Requirements

Experience and Knowledge:

  • Work Experience & Qualifications – A qualified accountant (ACA, ACCA, CIMA) with a proven track record of at least 5 years post qualification experience. Prior experience of a large finance function would be an advantage.   Any other relevant qualifications in business or finance or law are desirable.
  • Technology Skills – Strong knowledge of MS Excel and JDE accounting systems experience advantageous but not essential.

Disposition

  • A self-starter, comfortable working on their own initiative with a willingness to take on responsibilities.
  • Strong attention to detail is at this person’s core.
  • Continuous improvement ethos.

Skills and Abilities

  • Communications - Ability to communicate effectively in writing and verbally, both formally and informally.
  • Judgment and Decision Making – Able to consider the relative costs and benefits of potential actions in order to choose the most appropriate one and who makes decisions based on both insight and relevant data.
  • Complex Problem Solving and Critical / Analytical Thinking - Identifying complex problems and reviewing related information to identify correct solutions.
  • Time Management - Managing one\'s own time, thoroughness in completing work tasks with an ability to prioritise and manage workloads productively.
THIS JOB DESCRIPTION MAY BE AMENDED AND ADDITIONAL TASKS AND DUTIES ADDED FROM TIME TO TIME
To apply, send your CV to humanresources@top.ie
MoreLess Info
Position Filled